Senior Product Manager at ezyCollect by Sidetrade | AU | Rezi

Senior Product Manager at ezyCollect by Sidetrade

Senior Product Manager

ezyCollect by Sidetrade · AU

3 weeks ago

Senior Product Manager

ezyCollect by Sidetrade · AU

25 days ago
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About the Role

We are looking for a hands-on Product Manager to own how ezyCollect decides what to build, and why. You will sit at the centre of our customers, our commercial teams and three engineering squads, turning customer problems into clear, evidence-based priorities, build-ready requirements and measurable outcomes. This role is for someone who thinks like a Product Manager, not a project coordinator. You will form recommendations, make trade-offs, explain the why, and be confident saying "not now" when the evidence does not support it. You are joining during a period of change and tremendous innovation, so you will help shape the Product Management function as well as run it over time.

Responsibilities

  • Own the product roadmap and backlog across three engineering squads, ensuring priorities, rationale, and decisions are documented.
  • Lead product discovery by speaking with customers and prospects weekly to validate problems before committing to solutions.
  • Build and run a structured Voice of Customer loop for intake of requests and issues from Sales, Customer Success, Support, and Marketing.
  • Create a transparent, evidence-based prioritisation framework detailing requests, importance, affected parties, commercial impact, decisions, and roadmap status.
  • Translate validated problems into clear specs, user stories, acceptance criteria, and prototypes ahead of development.
  • Ensure discovery, UX, and QA run ahead of delivery by partnering with UX designers and clarifying requirements with engineering managers.
  • Champion product quality by testing builds from an end-user perspective, providing feedback on copy, design consistency, user experience, and feature functionality.
  • Run the product operating rhythm, including weekly roadmap syncs, quarterly planning, and Product Council preparation.
  • Own launch readiness with go-to-market teams, including betas, release notes, internal enablement, and go/no-go calls.
  • Join customer conversations on escalations, betas, and complex ERP onboardings to feed learnings back into the roadmap.
  • Measure outcomes after release using product analytics to understand adoption and usage patterns.
  • Act as the product voice with Sidetrade group stakeholders on shared initiatives.

Requirements

  • Proven experience as a Product Manager in B2B SaaS within an agile environment working with multiple engineering teams.
  • Strong product toolkit including discovery, customer interviews, roadmapping, prioritisation frameworks, requirements and user stories, and backlog management.
  • Ability to prototype, write clear specs, and provide sharp UX/UI feedback.
  • Comfortable with product analytics and data-informed decisions.
  • Comfortable using AI tools in day-to-day product work.
  • Commercially curious with experience working closely with Sales, CS, and Marketing.
  • Decisive and structured, able to turn messy information into clear problems, priorities, and recommendations.
  • Confident in respectfully pushing back, including with senior leaders and customers, and open to being challenged.
  • Customer-obsessed but not customer-controlled, and outcome-focused rather than output-focused.
  • Hands-on and comfortable with ambiguity, willing to build structure where it does not yet exist.

Skills

  • Product discovery
  • Customer interviews
  • Roadmapping
  • Prioritisation frameworks
  • Requirements definition
  • User stories
  • Backlog management
  • Prototyping
  • UX/UI feedback
  • Product analytics
  • Data-informed decision making
  • AI tools
  • Agile methodologies
  • B2B SaaS
  • Jira
  • Mixpanel

Location

  • Sydney, Australia

Work Type

  • Hybrid
  • Full-time

Experience Level

  • Senior

Benefits

  • Flexible hybrid working
  • Generous leave
  • Option to work from anywhere once settled
  • On-site barista coffee
  • ezyCollect SWAG
  • Active lunch breaks
  • Quarterly in-person team celebrations
  • Monthly virtual games
  • Weekly office events
  • Regular lunch and learns

About the Company

  • Founded in Sydney in 2014, ezyCollect by Sidetrade is Australia's leading Order-to-Cash platform for small and mid-sized businesses.
  • Automates credit management, collections, and payments.
  • 1,100+ customers manage A$19 billion in receivables through the platform.
  • Typically cuts late payments by 40% and bad debt by 80% within three months.
  • Now part of global AI leader Sidetrade, scaling reach across three continents.
  • Brings enterprise-grade technology to the mid-market while staying true to Sydney roots.
  • Australian innovation. Global ambition.