Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Client Services Coordinator role.
Rezi rewrites your resume against Core Scientific, Inc.'s job description. Free.
Tailor your resume to this Client Services Coordinator role.
Rezi rewrites your resume against Core Scientific, Inc.'s job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Client Services Coordinator posting at Core Scientific, Inc. — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Client Services Coordinator posting at Core Scientific, Inc. — free, in seconds.
About the Role
Core Scientific is seeking an experienced Client Services Coordinator to lead and develop long-term relationships with a portfolio of clients. This role requires data center technical expertise, customer relationship management, and industry knowledge, serving as a primary liaison between clients and internal teams to ensure customer and department success.
Responsibilities
- Serve as the primary contact and build long-term HPC relationships and grow the AI/HPC portfolio.
- Analyze customer personas and target audience demographics to generate leads.
- Ownership of networking events to build and maintain local, professional, and channel partner relationships.
- Ownership of market insight and advocacy of the HPC market.
- Collaborate with sales and marketing to drive prospective HPC clients to the data center for onsite tours and meetings with management.
- Act as the client’s advocate within the company, ensuring their feedback influences product development.
- Stay informed about trends in HPC, AI, and cryptocurrency mining to provide value-added insights.
- Work with the sales team to onboard new clients promptly.
- Manage on-boarding and new orders for clients from start to completion, including tracking clients’ orders from origin to our facilities and reconciling the order and delivery timelines.
- Resolve client complaints and prevent additional issues by improving processes when applicable.
- Track key account metrics for each client in the portfolio.
- Work directly with site management, technicians, and development to meet clients’ expectations for customer success.
- Foster open, respectful, and professional communication directly within the team, with co-workers/ teammates, and leaders across the organization.
- Performs other duties as assigned.
Requirements
- A bachelor’s degree in a relevant field is required.
- 5+ years of relevant experience in customer-facing roles with a successful track record of identifying, communicating with, and building relationships that convert directly to both top and bottom-line results, required.
- Experience working in or with mission-critical data centers, AI hardware/software, Nvidia, and other leading technology ecosystem partners.
- Knowledge of HPC, AI Infrastructure, hyperscale technology.
- Familiarity with cloud platforms, data center operations, or high-performance computing systems.
- Proven high-touch account management experience or other relevant experience.
Skills
- Data center technical expertise
- Customer relationship management
- Industry-specific knowledge
- HPC
- AI
- Cryptocurrency mining
- Cloud platforms
- Data center operations
- High-performance computing systems
Location
- On Site
Work Type
- Full-time
- Onsite
Experience Level
- 5+ years of relevant experience
Education Level
- Bachelor’s degree
About the Company
- Core Scientific is a leading provider of infrastructure for high-performance compute in North America.
- Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficiently, and responsibly.
- We transform energy into high-value compute with unmatched efficiency at scale.
- Core Scientific is a publicly trade company (NASDAQ: CORZ).
- We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, in addition to our digital asset mining operations.
- Our footprint consists of 11 data center campuses across seven states, housing advanced infrastructure for our customers.
- We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure.
- These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts.
- Join us and accelerate your career alongside our groundbreaking journey.
- We seek smart, creative, and collaborative professionals who thrive in a fast-paced, result-driven environment.
- Ready to be part of something exceptional?
- Apply today and make an impact at Core Scientific.