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About the Role
Mercury is seeking a Tech Communications Lead to shape and own the company's technology and innovation narrative, particularly focusing on AI's impact on founders and entrepreneurs. This role involves translating complex product and engineering work into compelling stories and positioning Mercury as a leader in AI and innovation within finance and banking.
Responsibilities
- Develop and own Mercury’s technology, AI, and innovation narrative, translating complex product and engineering work into clear, compelling stories for founders/entrepreneurs, SMBs, and the broader tech community.
- Partner closely with our co-founder and senior product and AI leaders to build their thought leadership platforms, including messaging, talking points, bylines, and social presence.
- Build and run an integrated comms program across podcasts, speaking opportunities, events, owned content, social media, and press to grow Mercury’s reputation in AI and innovation.
- Identify and secure high-impact podcast, conference, and media opportunities that put our leaders in front of customers, prospects, talent, and investors.
- Lead comms for product and AI launches in partnership with product marketing, ensuring every launch ladders up to a cohesive innovation story.
- Cultivate relationships with tech, AI, and startup journalists, creators, and podcast hosts.
- Create and edit content such as blog posts, executive social posts, talks, and briefing docs, and coach spokespeople to deliver them with confidence.
- Keep a pulse on the AI and fintech landscape, spotting trends, competitive moves, and moments where Mercury can lead the conversation.
- Measure what’s working and use those insights to sharpen strategy over time.
- Use AI tools to scale the team’s output and experiment with new formats, workflows, and ways of reaching our audiences.
Requirements
- Have 7-10 years of experience in communications with significant time spent on tech, product, or AI storytelling at a high-growth startup or tech company.
- Be a hands-on, fluent user of AI tools in your own work, whether for research, workflow automation, or content and be excited to find new ways AI can make a small comms team punch above its weight.
- Have a track record of building executive and founder thought leadership programs, especially across podcasts, speaking, and social.
- Be able to take technical concepts like AI products and infrastructure and make them clear, human, and exciting without losing accuracy.
- Be an exceptional writer and editor with a sharp sense of narrative and voice.
- Have strong relationships with, or a clear ability to build relationships with, tech and AI media, podcasters, and creators.
- Be comfortable working directly with founders and senior leaders, earning their trust and pushing back when needed.
- Be a builder at heart: scrappy, resourceful, and energized by creating programs from scratch in a fast-moving environment.
- Be genuinely curious about AI, startups, and the founder journey.
Skills
- Tech Communications
- AI Storytelling
- Product Storytelling
- Integrated Comms
- Thought Leadership
- Content Creation
- Media Relations
- Podcast Production
- Event Management
- Social Media Strategy
- Executive Coaching
- AI Tools Proficiency
- Fintech
- Startup Ecosystem
Location
- US employees in New York City
- US employees in Los Angeles
- US employees in Seattle
- US employees in the San Francisco Bay Area
- US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area
- Canadian employees (any location)
Work Type
- Full-time
Experience Level
- 7-10 years of experience in communications
Salary/Compensations
- US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $158,200—$197,800 USD
- US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,400—$178,000 USD
- Canadian employees (any location): $149,500—$186,900 CAD
Benefits
- Base salary
- Equity (stock options/RSUs)
- Benefits
About the Company
- Mercury is building the financial and banking products founders actually want: one that’s fast, intuitive, and crafted to help them do more with their money.
- As AI changes how companies are built and run, we’re rethinking what Mercury can do for the people running them.
- Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
Equal Opportunity
- Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.