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About the Role
Leon’s is looking for a Full Time Front Office Associate to provide excellent customer service via phone and in person, accurately process sales and customer requests, ensure accuracy and security of customer orders and payments, and assist with administrative duties.
Responsibilities
- Process sales and payments for customers, as well as other customer requests
- Check voicemails and follow up with customers
- Call customers to set up deliveries and pick ups
- Generate pick tickets
- File daily reports and documents
- Complete end-of-day procedures
- Process A-Z finalized and voids
- Update sales orders comments for reprints
- Ensure that orders to be delivered are paid in full
- Perform various other duties, as assigned
Requirements
- Ability to communicate clearly, both written and orally
- Fun, friendly, confident personality
- Strong problem solving and analytical skills
- Exceptional organizational skills
- Ability to work collaboratively with fellow colleagues
- Ability to interact professionally with our customers
- Ability to stay calm under pressure
- A POSITIVE ATTITUDE!
Work Type
- Full Time
Salary/Compensations
- $18.05 per hour
Benefits
- Comprehensive Employee Benefit Package after 3 months
- Profit Sharing
- Employee Discounts & Partner Discount Programs
- Opportunities for growth
- Continuous, quality education and training on our products and sales techniques
About the Company
- Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years.
- Canadians have turned to us to provide their home furnishing needs.
- We are expanding our sales teams in every location to meet this challenge.
- Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations.
- Leon’s can open the door to a bright and exciting future.
- We are a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast.
Equal Opportunity
- We welcome applicants from all backgrounds and experiences.
- Accommodation is available on request for candidates taking part in all aspects of the recruitment process.