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About the Role
Element Critical is seeking an energetic, detail-oriented Operations Facilities Coordinator to ensure maximum uptime, safety, and operational efficiency within mission-critical facilities. This role acts as the central administrative hub for data center operations, managing the CMMS, overseeing MOP/SOP documentation, and coordinating compliance and audits.
Responsibilities
- Serve as the primary administrator, subject matter expert, and super-user for the site CMMS.
- Track, assign, and audit preventative maintenance (PM) and corrective maintenance (CM) workflows for critical infrastructure.
- Maintain accurate asset tracking, equipment history, and spare parts inventory.
- Generate operational metrics and monthly maintenance reports for leadership.
- Input and track vendor service sheets to ensure alignment with service level agreements (SLAs).
- Develop and execute audit programs to verify CMMS and procedural compliance across all facilities.
- Own the operational library, ensuring all MOPs, SOPs, and EOPs are organized and version controlled.
- Review and route vendor MOPs through internal channels for safety approval.
- Update existing documentation to reflect recent equipment additions, facility modifications, or lessons learned.
- Collaborate with facility managers and engineering teams to validate procedures.
- Develop, implement, and maintain new policies and procedures.
- Ensure documentation is regularly reviewed, approved, and accessible.
- Actively participate in internal and external data center audits.
- Compile CMMS maintenance records, historical incident reports, and signed MOP/SOP histories for auditors.
- Track compliance gaps or audit findings and coordinate the remediation process.
- Establish and track reporting standards, including incident tracking, safety reports, PM performance, and site-level performance metrics.
- Log facility incidents and participate in root-cause analysis meetings.
- Partner with safety, operations, and compliance teams to ensure adherence to regulatory and internal standards.
- Coordinate scheduling for weekly team meetings.
Requirements
- Bachelor’s degree in engineering, Facility Management, or a related field (or equivalent experience).
- 2–3 years of experience in critical environment or data center facilities operations.
- Hands-on experience with CMMS tools, system administration, configuration, and program coordination or ownership.
- Proven experience creating and implementing MOPs, SOPs, and safety policies.
- Strong analytical and reporting skills; experience building dashboards and data visualizations from CMMS data.
- Ability to influence and collaborate across multi-site teams and departments.
- Familiarity with regulatory codes and standards (NFPA, OSHA, EPA, etc.).
- Experience with data center audits (e.g., Uptime, ISO, SOC, etc.).
Skills
- CMMS Administration
- Work Order Management
- Data Integrity & Reporting
- Vendor Lifecycle Management
- MOP & SOP Documentation Control
- Policy & Procedure Development
- Audit & Compliance Support
- Incident Tracking
- Root-Cause Analysis (RCA)
- Data Visualization
Location
- Austin, TX
Work Type
- Hybrid
- Onsite
Experience Level
- 2-3 years
Education Level
- Bachelor's degree in engineering, Facility Management, or related field (or equivalent experience)
Benefits
- PPO and HDHP Healthcare Plans
- FSA and HSA with above market Employer HSA Match
- Dental and Vision Insurance
- Employer Paid Disability and Life Insurance
- Additional Group Insurances
- Paid Vacation, Sick, and Personal Leave
- 10 Company Paid Holidays
- Paid Parental Leave
- 401k with up to 4% Employer Match
- Personal Development and Learning Opportunities
- Employee Referral Program
About the Company
- Element Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country.
- Our mission is to meet the diverse needs of today’s business and technology leaders by delivering superior service and product offerings, cultivating trusted relationships with our customers, and motivating and enabling our employees.
- Element Critical is a well-funded, fast paced organization that is seeking to make several acquisitions over the next few years and develop into a very strong national player.
- We offer the following benefits, in addition to a focus on growing our culture and engagement.