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About the Role
This role is critical in shaping Chime’s corporate narrative and reputation as a public company. You will shape the company’s major moments and how we present ourselves to reporters, investors, policymakers, and corporate stakeholders across quarterly earnings, corporate announcements, executive engagements, and high-stakes issues. You are a sharp writer, strategic thinker, and reliable partner who stays calm under pressure and can drive workstreams from idea to execution with minimal direction. You build trust with senior leaders, reporters, and cross-functional partners, and are excited to grow into a broader role as the function expands. You will report to the Director of Corporate Communications and collaborate closely with the Corporate Affairs team, Investor Relations, Legal, Finance, and Chime's leadership.
Responsibilities
- Support corporate announcements and financial communications, including quarterly earnings and major company announcements, in collaboration with Corporate Affairs, Investor Relations, Legal, and Finance.
- Shape media strategy and own press materials, briefing books, and outreach for corporate announcements.
- Own the corporate narrative and messaging source of truth, ensuring clear and consistent communication across earnings, announcements, executive platforms, and owned channels.
- Grow the media and influencer program by expanding relationships with business, financial, and fintech reporters, as well as creators and emerging voices.
- Land high-impact coverage and manage inbound media requests.
- Raise executives' profiles by managing the executive visibility program, recommending speaking opportunities, and briefing leaders for interviews and engagements.
- Lead issues management, owning sensitive media inquiries from triage to resolution.
- Recommend response strategies, write statements, and coordinate with Legal, Risk, Security, and other partners for issues and incident management.
- Champion AI within the communications team, building and scaling AI-first tools and workflows.
- Collaborate with Marketing on answer engine optimization (AEO) to ensure Chime is visible where stakeholders seek information.
- Manage agency partners, measure and report on the impact of communications work, and keep leadership informed.
- Maintain project management discipline to manage multiple workstreams concurrently.
Requirements
- 7+ years of experience in corporate, financial, or executive communications, either in-house or at an agency.
- Experience in fintech, financial services, or consumer technology is a plus.
- Hands-on experience with public company communications, including quarterly earnings.
- Experience working alongside Investor Relations and Legal.
- Established relationships with business, financial, and technology reporters.
- Proven track record of landing coverage and managing reporter requests.
- Experience preparing and staffing executives for interviews, panels, and speaking engagements.
- Exceptional writing and editing skills for press releases, Q&A documents, briefing books, talking points, and scripts.
- Ability to make complex topics clear and compelling.
- Strong organizational skills and sound judgment under pressure.
- Experience managing competing workstreams without losing details.
- Experience handling sensitive issues and crisis communications.
- AI-first thinking and hands-on experience building AI tools and workflows to improve communications team operations.
- Ability to turn recurring tasks into repeatable processes and help a broader function adopt AI.
Skills
- Corporate Communications
- Financial Communications
- Executive Communications
- Media Relations
- Public Relations
- Investor Relations
- Crisis Communications
- Issues Management
- Content Creation
- Strategic Planning
- Project Management
- AI Tools
- AI Workflows
Location
- Onsite
Work Type
- Hybrid
- Remote
Experience Level
- 7+ years
Salary/Compensations
- $133,000—$185,000 USD
Benefits
- Bonus eligibility
- Competitive equity
- Backup child, elder, and pet care
- Subsidized commuter benefits
- Comprehensive health, financial, and wellbeing benefits
- Generous vacation policy
- Company-wide paid days off
- 1% of time off to support local community organizations
- Annual wellness stipend
- Up to 22 weeks of paid parental leave for birthing parents
- 12 weeks of paid parental leave for non-birthing parents
- Access to family planning reimbursement
About the Company
- Chime is a financial technology company, not a bank, that believes everyone can achieve financial progress.
- We offer helpful, easy, and free core banking services through user-friendly tools and intuitive platforms.
- We empower members to control their finances and work towards goals like saving, purchasing a home, starting a business, or pursuing higher education.
- We have helped millions unlock their financial potential.
- Our team consists of problem solvers, dreamers, and builders united by an obsession with our members.
- We operate with an owner's mindset, striving to deliver the best possible experience.
- Our culture is entrepreneurial, encouraging employees to be stewards of our mission.
- We value boldness, big dreams, risk-taking, teamwork, diverse perspectives, and honest feedback.
- We hold ourselves to the highest standards of integrity to earn and keep trust.
- Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
Equal Opportunity
- Chime is proud to be an Equal Opportunity Employer.
- We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis.
- We consider qualified applicants with criminal histories in a manner consistent with state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws.
- We provide reasonable accommodations for individuals with disabilities during the application process upon request.