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About the Role

The Volunteer Services Coordinator supports the recruitment, placement, and onboarding of volunteers. This position serves as the primary point of contact for departmental volunteer requests, coordinates volunteer match calls, develops recruitment strategies, and facilitates meaningful volunteer experiences that support organizational goals.

Responsibilities

Coordinate the Volunteer Request Process, partnering with departments to assess volunteer needs, develop role descriptions, and support successful volunteer engagement.
Conduct volunteer match calls to assess volunteer skills, interests, availability, and experience for appropriate placement.
Recruit volunteers for various opportunities including office, project-based, internship, and one-time group roles.
Oversee the volunteer application process from initial inquiry through placement, including responding to inquiries, reviewing applications, coordinating screening, and supporting onboarding.
Collaborate with the Volunteer Recruitment Manager to develop and implement targeted recruitment strategies.
Coordinate the development of one-time and group volunteer projects by partnering with departments and community organizations.
Build and maintain relationships with businesses, corporate volunteer programs, community organizations, and educational institutions.
Coordinate background checks, volunteer records, onboarding documentation, and data management.
Track recruitment and placement activities, maintain volunteer databases, and prepare reports.
Support volunteer recruitment events, community outreach efforts, and organizational initiatives.
Promote positive volunteer experiences through responsive communication and strong cross-departmental collaboration.
Perform additional duties and responsibilities in support of Volunteer Services operations, as needed.

Requirements

High school diploma or GED required; bachelor's degree preferred.
Two years of experience in volunteer coordination, recruitment, program coordination, customer service, or a related field.
Strong interpersonal, organizational, and communication skills.
Experience managing multiple projects and stakeholders simultaneously.
Proficiency with databases, CRM platforms, or volunteer management systems.
Ability to build relationships with volunteers, staff, and community partners.
Bilingual English/Spanish preferred.
Valid Texas driver's license and reliable transportation required.

Skills

Interpersonal skills
Organizational skills
Communication skills
Project management
Stakeholder management
Database proficiency
CRM platform proficiency
Volunteer management systems proficiency
Relationship building

Location

Hybrid Eligible

Work Type

Full-Time
Hybrid

Education Level

High school diploma or GED
Bachelor's degree preferred

About the Company

Meals on Wheels Central Texas provides equal employment opportunities to all applicants and employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This employer participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. If the government cannot confirm that you are authorized to work, you will be given written instructions and an opportunity to contact SSA and/or DHS before any adverse action is taken. Employers may not use E-Verify to pre-screen job applicants and may not influence the choice of documents presented for Form I-9.

Equal Opportunity

Meals on Wheels Central Texas provides equal employment opportunities to all applicants and employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.