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About the Role
As Senior Business Development Manager for the USA, you will play a pivotal role in accelerating Zencargo's North American growth. You will own the strategy and execution of new business acquisition, expanding our footprint with mid-market and enterprise shippers who want to turn their supply chains into a competitive advantage.
Responsibilities
- Develop and execute a focused business development plan aligned with Zencargo’s US objectives to drive sustainable, high-quality revenue growth.
- Identify, evaluate, and pursue new opportunities across priority verticals and trade lanes to open new markets and strategic partnerships.
- Build and nurture trusted relationships with key decision-makers at client organizations, industry partners, and internal teams.
- Own the end-to-end sales pipeline from prospecting through close, ensuring rigorous CRM hygiene, accurate forecasting, and consistent delivery against targets.
- Lead complex, high-value negotiations and structure commercial agreements that maximise value for both Zencargo and the customer while managing risk.
- Partner closely with Marketing, Product, Operations, and Customer Success to deliver a seamless market-entry and client experience.
- Use data and market intelligence to track performance, refine go-to-market approaches, and provide clear, actionable updates to senior leadership.
Requirements
- Ability to see the bigger picture, anticipate market shifts, and translate insight into long-term growth strategies.
- Exceptional ability to articulate Zencargo’s value proposition, build rapport, and influence senior stakeholders.
- Strong analytical mindset with the agility to diagnose challenges, design practical solutions, and adjust course quickly.
- Proven ability to foster high performance and collaborate effectively across functions and geographies.
- Results-oriented mindset with the drive to navigate complex sales cycles and persist through obstacles.
- Advanced proficiency with CRM platforms (Salesforce, HubSpot or equivalent) and data-driven forecasting.
- Solid understanding of pricing models, margin management, and commercial deal structures in logistics or related B2B services.
- Ability to analyse industry trends, customer pain points, and competitor activity to inform strategy and positioning.
- Familiarity with contract negotiation, partnership agreements, and basic compliance considerations in international trade.
- Comfortable discussing emerging technologies, digital platforms, and AI-driven solutions and their impact on modern supply chains.
- Experience with structured sales methodologies to manage complex B2B deals.
Skills
- Sales & Pipeline Management
- Financial & Commercial Acumen
- Market Research & Competitive Intelligence
- Contract & Legal Awareness
- Digital & Technology Fluency
- Sales Methodology (e.g., MEDDPICC)
Location
- New York
Work Type
- Full Time
Experience Level
- Senior
Benefits
- 33 days paid holiday annually, pro rata, including national public holidays and Veteran’s Day
- Home Equipment Allowance
- 401K Pension Scheme
- Private healthcare scheme
- Annual L&D Budget
- Paid Volunteering Days
- Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
About the Company
- Zencargo is a modern, AI-powered global freight forwarder building smarter supply chains.
- We combine expert multi-modal freight execution (ocean, air, road, and rail) with Luca, our proprietary AI co-pilot, to deliver real-time visibility, proactive exception management, and precise control over costs, performance, and inventory.