Assistant Studio Manager | Sales / Operations Manager
Elements Massage · Clifton Park, NY, US
25 days agoImpress employers and recruiters.
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About the Role
We are looking for an Assistant Studio Manager to run daily front-of-house operations, lead our team, and keep our booking schedule humming. In this role, you won’t be sitting behind a desk doing passive administrative work. You’ll be actively coaching staff, navigating client relationships, driving membership sales, and ensuring our studio runs seamlessly.
Responsibilities
- Onboard, mentor, and coach a varied team of front desk associates and service providers, maintaining a high-performing, drama-free workplace culture.
- Act as the leadership presence in the studio—handling elevated client situations with tact, professionalism, and exceptional service standards.
- Lead by example at the front desk, coaching staff on membership sales conversations and aggressively hitting monthly studio goals.
- Manage multi-platform studio software, maximize room utilization, and play "Tetris" with the schedule to eliminate gaps.
Requirements
- 1+ years of direct experience supervising staff, holding a team accountable, and successfully managing different working styles and personalities (Spa, Hospitality, Retail, or Fitness experience preferred).
- Ability to work peak studio hours—including evenings and weekends—when volume is highest.
Skills
- People Management
- Sales
- Client Relationship Management
- Conflict Resolution
- Leadership
- Interpersonal Skills
Location
- Onsite
Work Type
- Full-Time
Experience Level
- 1+ years of direct experience supervising staff
Salary/Compensations
- $23.00 – $28.00/hr
- Performance Bonuses
- Sales Incentives
Benefits
- Health
- Dental
- Vision
- Retirement Plan
- Paid Time Off
- Free Monthly Massage/Facial
- Direct mentorship from ownership on business operations, recruiting pipelines, and executive leadership strategies.
About the Company
- Elements Massage is looking for a competitive, high-energy leader with a track record of driving sales and managing people.