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About the Role
We are seeking a Forward Deployed Engineer to manage the technical customer relationship with health systems. You will collaborate with customer IT, payroll, HR, and business application teams to understand their data and workflows, define integration requirements, and create integration approaches for our engineering team. During launches, you will work with the Activations team to build integration workflows and provide technical support to ensure faster customer go-lives. You will also contribute to M7's integrations strategy by identifying standardization opportunities and reusable capabilities.
Responsibilities
- Own technical customer relationships
- Serve as the primary technical counterpart for customer IT, payroll, HR, and business application teams from late-stage sales through go-live and beyond
- Run discovery with customer stakeholders to map current-state workflows and identify integration needs
- Review customer technical specs, interface documentation, and vendor API docs to assess feasibility and risks
- Support late-stage sales cycles, security reviews, and RFP responses to ensure accurate integration commitments
- Embed with the Activations team on new customer launches, sequencing integration work against the operational go-live plan
- Write integration specifications for engineering builds, including field mappings, data flows, and edge cases
- Perform hands-on integration setup, such as configuring SSO, SFTP flat-file feeds, and data transformations
- Test and validate data flows end-to-end, troubleshoot issues, and run UAT with customer teams
- Automate repetitive setup work to accelerate new customer launches
- Own the integration workstream on launch plans, tracking progress and flagging risks
- Act as a core voice in integrations strategy and planning
- Identify patterns across customers to develop reusable capabilities
- Partner with Product Managers on prioritization and Integrations engineering on technical design
- Build and maintain playbooks, templates, and documentation to streamline launches
Requirements
- 5+ years in forward deployed engineering, solutions engineering, technical implementation, or integration consulting
- Ownership of the technical relationship at enterprise customers
- Comfortable reading API documentation (REST and SOAP), interface specs, and data schemas
- Experience configuring SAML or OIDC connections with identity providers
- Experience setting up SFTP feeds
- Ability to test endpoints in Postman
- Proficiency in SQL for data querying
- Ability to find and remove technical friction in the activation process
- Ability to track open items across concurrent launches, flag risk early, and drive to closure
- Actively use AI in daily workflow
- Aligned with M7's values: urgency, relentless curiosity, kindness, high standard of craft
- Passionate about making health systems stronger
Skills
- Forward Deployed Engineering
- Solutions Engineering
- Technical Implementation
- Integration Consulting
- API Documentation (REST and SOAP)
- Data Schemas
- SAML Configuration
- OIDC Configuration
- SFTP
- Postman
- SQL
- AI
- Python
- TypeScript
- Node.js
- NestJS
- PostgreSQL
- AWS
Location
- Remote
- New York
Work Type
- Full-time
Experience Level
- 5+ years
Salary/Compensations
- Industry-competitive compensation
Benefits
- Cash compensation
- Annual performance-based bonus
- Healthcare benefits
About the Company
- M7 Health is an AI-powered workforce operations platform for healthcare, specializing in clinical staffing and scheduling.
- The platform uses AI to forecast demand, balance schedules, and deploy staff efficiently, reducing overtime and contract labor costs.
- M7 Health was acquired by Ascend Learning in September 2026, joining its Healthcare Workforce Solutions practice.
- Ascend Learning works with 60% of U.S. nursing schools, aiming to connect the entire clinical career lifecycle.
Equal Opportunity
- M7 Health fosters a workplace free from discrimination.
- Diversity of experience, perspectives, and backgrounds is valued.
- M7 Health is an equal-opportunity employer and encourages all applicants from every background and life experience to apply.