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About the Role
The Service Technician reports directly to the Service Manager and is responsible for diagnosing, servicing, maintaining, and repairing HVACR equipment for residential and light commercial customers. This role suits someone with solid hands-on experience who wants to keep building their skills with a company that invests in training.
Responsibilities
- Servicing and maintaining residential and light commercial HVACR equipment, including air conditioners, furnaces, and heat pumps.
- Diagnosing equipment issues and completing repairs efficiently and correctly the first time.
- Performing Indoor Air Quality (IAQ) services and installing related components.
- Expanding into boilers, generators, fireplaces, and tankless water heaters with support and training from our senior technicians.
- Identifying and generating lead referrals for the sales team.
- Completing other related tasks as assigned by the Service Manager.
Requirements
- 3–5 years of HVACR experience in service and/or installation.
- Strong verbal, reading, and communication skills; able to follow manufacturer instructions and interact professionally with customers, suppliers, and coworkers.
- Basic computer skills.
- Physically capable of performing all duties in varying conditions, including extreme Buffalo weather.
- Commitment to ongoing learning through self-study, company training, and manufacturer workshops.
- Valid New York State driver’s license (must be able to operate company vehicles within 30 days) and insurability under TRS’s policy.
- Ability to work efficiently under time pressure, changing schedules, weather challenges, customer needs, and workload fluctuations.
Skills
- Diagnosing HVACR equipment
- Servicing HVACR equipment
- Maintaining HVACR equipment
- Repairing HVACR equipment
- Indoor Air Quality (IAQ) services
- Boiler repair
- Generator repair
- Fireplace repair
- Tankless water heater repair
- Customer service
- Communication skills
Location
- Western New York
Work Type
- Full-time
- Year-round Work
Experience Level
- 3-5 years of HVACR experience
Salary/Compensations
- Competitive Compensation
Benefits
- Paid Training
- Career Advancement Opportunities
- Health Insurance
- Company Paid Dental and Vision Insurance
- 401(K)
- Company Paid Life Insurance, Long-Term Disability and Supplemental Disability
About the Company
- TRS Heating & Air Conditioning, Inc. is a proud local, family-owned and operated HVACR company serving Western New York.