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About the Role
ACLS is seeking a versatile, solutions-oriented Marketing and Operations Manager to be the production engine behind their communications practice. This role will help position ACLS as a thought leader and trusted resource on the value of humanities education and research.
Responsibilities
- Oversee design, distribution, and back-end functioning of monthly community newsletter and all ACLS announcements.
- Manage Mailchimp distribution lists, segments, and strategies, assess engagement metrics, and develop approaches to enhance engagement.
- Update and develop new branding elements and templates for Mailchimp.
- Work with CCO and web development partner on identifying and scheduling WordPress fixes and site enhancements.
- Track and assess WordPress site content performance and architecture and create and manage redirect links.
- Collaborate on managing function and appearance of awardee records and other CRM integration content.
- Manage content ownership map for staff users and lead process for universal updates.
- Provide technical assistance to WordPress staff users.
- Represent Communications at weekly technology meetings with vendors.
- Collaborate on creating plans for paid social media and third-party advertising.
- Use Canva to design basic ads and graphics and work with external graphic designers on more complex materials.
- Assess and present on ad campaign performance, including recommendations for improvements.
- Collaborate on developing and implementing strategies to increase reach, growth, and engagement on ACLS social media accounts.
- Produce, schedule, and assess performance of daily social media content.
- Develop social media toolkits with sample content for use by ACLS members, Fellows, and partners.
- Track and report on the effectiveness of social media outreach strategies.
- Monitor social media news and trend developments related to ACLS mission and programs.
- Produce audience-facing marketing collateral, directing external designers to a high standard and on deadline.
- Maintain and steward ACLS brand templates and standards.
- Collaborate on working with external vendors in organizing video shoots and developing content.
- Capture photography at events as needed.
- Work on visual brand management and development, and in developing signage, select publications, and staff resources.
- Draft select external communications.
- Present on select projects to staff and leadership.
- Document processes and policies on social media, advertising, Mailchimp, WordPress, and other tools and resources for staff.
- Provide general administrative support.
- Perform other duties as assigned to support the Communications Team and ACLS overall.
Requirements
- 3+ years of experience in communications, content marketing, editorial, or journalism, ideally in a mission-driven or higher education context.
- Fluent with third-party marketing tools including WordPress, Mailchimp, Sprout Social, Microsoft Office, Teams.
- Strong experience as a cross-functional collaborator with demonstrated ability to work across units, subject-matter experts, marketing, and partners.
- Highly organized with strong attention to detail.
- Ability to build, track, and adjust cross-departmental project timelines.
- Ability to meet deadlines.
- Ability to build, clearly document, and refine processes and systems for communications team and organization staff.
- Highly agile, with ability to produce content quickly and shift priorities as needed in a fast-paced environment.
- Brand- and design-minded.
- Experience using DSLR cameras and capturing basic event photography.
- Familiarity with video production basics and working with photo and video vendors.
- Familiarity with the higher education landscape is a plus.
- Must live within commuting distance of New York City.
Skills
- WordPress
- Mailchimp
- Sprout Social
- Microsoft Office
- Microsoft Teams
- Canva
- DSLR cameras
- Photography
- Video production basics
- Adobe Creative Cloud (strong plus)
- HTML (strong plus)
Location
- New York City (commutable distance)
Work Type
- Hybrid
Experience Level
- 3+ years
Salary/Compensations
- $90,000 - $110,000
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Accidental death and disability insurance
- Generous time off benefits
- Retirement savings plan with employer contributions
- Professional development support
About the Company
- Formed a century ago, the American Council of Learned Societies (ACLS) is a nonprofit federation of 85 scholarly organizations.
- ACLS is the leading representative of American scholarship in the humanities and social sciences.
- ACLS's core principle is that knowledge is a public good.
- ACLS strives to promote the circulation of humanistic knowledge throughout society.
- ACLS stewards and represents its member organizations.
- ACLS employs its endowment and $34 million annual operating budget to support scholarship in the humanities and social sciences and to advocate for its central role in the twenty-first century.