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About the Role
As an Assistant Branch Manager at White Cap, you will support talent acquisition, development, and retention of branch sales and operations associates. You will manage the branch in the Branch Manager's absence and assist in developing strategies to drive branch sales and profitability. This role involves coordinating procurement, inventory control, shipping, receiving, warehousing, and sales, while also solving operational problems and ensuring customer satisfaction.
Responsibilities
- Support the talent acquisition, development, and retention of branch sales and operations associates.
- Manages the branch in the Branch Manager’s absence.
- Assists the manager in developing strategies to drive branch sales and profitability.
- Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with the policies, principles, and procedures established by the organization.
- Solves problems at the branch level.
- Investigates customer complaints involving matters such as damaged items, overcharges, and shipment/delivery delays.
- Makes necessary resource adjustments.
- Manages operational branch level problems, investigates inventory discrepancies, and makes adjustments as required.
- Serves customers and supports the counter and inside sales functions as necessary.
- Ensures all sales orders are billed correctly and in a timely manner.
- Schedules staff and analyzes budgets and variances.
- Performs other duties as assigned.
Requirements
- Generally has 5+ years of experience.
- Requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 20% of the average work week.
- If selected for this position, the company will run a Motor Vehicle Record (MVR) report.
- An acceptable MVR report is required for this position.
Skills
- Forklift experience preferred.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
Location
- White Cap
Work Type
- Full-time
Experience Level
- 5+ years of experience
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- Tuition reimbursement
- Generous time off package
- Paid maternity leave
- Paid parental leave
- Sick time
- Vacation time
About the Company
- White Cap is the leading North American distributor for professional contractors, supplying materials for major construction projects.
- White Cap is committed to Building Trust on Every Job.
- White Cap has doubled in size since 2020 and continues to grow.
- White Cap has been certified as a Great Place to Work.
- White Cap fosters an inclusive culture that values and celebrates individuality.