Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Community Experience Representative role.
Rezi rewrites your resume against Jewish Community Center on the Hudson Inc.'s job description. Free.
Tailor your resume to this Community Experience Representative role.
Rezi rewrites your resume against Jewish Community Center on the Hudson Inc.'s job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Community Experience Representative posting at Jewish Community Center on the Hudson Inc. — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Community Experience Representative posting at Jewish Community Center on the Hudson Inc. — free, in seconds.
About the Role
The Community Experience Representative is responsible for providing outstanding customer service, ensuring member and guest safety, and fostering a warm and friendly community atmosphere at the JCC.
Responsibilities
- Meet and greet members, guests, visitors, and program participants.
- Support the smooth operations of all welcome desk functions.
- Manage guest inquiries and escalate them as necessary.
- Participate in all required trainings.
- Assist members with purchases of retail goods and/or services.
- Maintain a clean, orderly, and well-stocked Welcome Desk.
- Assist with updating reference materials, including safety guidelines and logs.
- Support programs and cross-sell programs.
- Provide an exceptional experience for members and the community.
- Adhere to the Code of Conduct.
- Perform additional duties as assigned by the supervisor.
Requirements
- A strong customer service and sales orientation.
- A team player with the ability and willingness to take management direction.
- Ability to interact with others in a friendly, engaging, and professional manner.
- A strong track record of consistently providing excellence in service and quality of work.
- Proficiency in using technology and/or office skills.
- Experience working in high-performing, collaborative, and constructive teams.
- Personal attributes of integrity and professionalism.
- Commitment to and passion for customer service and the JCC's mission.
Skills
- Customer service
- Sales orientation
- Technology proficiency
- Office skills
- Teamwork
- Communication
Education Level
- High school diploma or equivalent combination of education and experience
About the Company
- The JCC fosters a warm and friendly community experience.