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About the Role
Trunk Tools is hiring a Strategy & Operations Manager to act as a force multiplier across the business, sitting at the intersection of operations, strategy, and all business functions. This role involves using AI to transform manual workflows into systems and applying sharp business judgment to critical problems. It's a builder role with significant ownership, functioning as a hybrid internal PM and chief-of-staff, responsible for deciding what to build, prioritizing across functions, and shipping essential tooling and answers.
Responsibilities
- Automate AI-powered business processes by treating company manual workflows as a backlog, identifying repeatable tasks across finance, ops, marketing, and GTM, and developing automated systems.
- Own cross-functional strategy and analysis projects from problem framing to decision driving, utilizing financial models, marketing campaigns, and GTM funnels.
- Act as the in-house expert for applying frontier AI to operating problems, building lightweight agents and automations, and enhancing the team's AI capabilities.
- Serve as a connective tissue between functions, translating manual processes into repeatable systems to accelerate organizational efficiency.
- Stand up the first end-to-end automated workflow on the demand-gen side.
- Map current manual workflows across finance, people, marketing, and GTM, and implement automation quick wins.
- Integrate the first AI-orchestration step, such as a lightweight agent for analysis or reporting.
- Own one cross-functional strategic project from framing to recommendation.
- Publish a prioritized roadmap for automation and operating improvements, with outcomes measured against clear business objectives.
Requirements
- 4+ years of experience in a hyper-growth startup, vertical SaaS, or AI-first environment, demonstrating success amidst ambiguity and rapid change.
- AI fluency with frontier models, tools, API calls, and MCPs, with the ability to create working agentic automations.
- Strong, broad business acumen, with the ability to analyze problems in finance, people, marketing, or GTM and identify key drivers of success.
- Exceptional communication skills, including clear problem framing, crisp explanation of thinking, and effective translation between technical and commercial audiences.
- A builder's instinct for workflow automation and process, capable of quickly transforming messy business problems into working systems.
- A product mindset, enabling prioritization, scoping, and delivery of solutions for internal stakeholders.
- Comfort in a fast-paced, ambiguous, execution-focused environment with end-to-end ownership of outcomes.
- Hands-on experience with AI automation tools such as Clay, Claude, ChatGPT, and Zapier is a plus.
- Familiarity with finance and analytical modeling is a plus.
- Familiarity with the construction, AEC, or vertical-SaaS industry is a plus.
Skills
- AI
- Strategy
- Operations
- Business Judgment
- Automation
- Workflow Automation
- Process Improvement
- Communication
- Product Mindset
- Financial Modeling
- Marketing Campaigns
- GTM Funnels
- AI Orchestration
- LLMs
- MCPs
- Agents
- Analysis
Location
- Remote
- Hybrid
- NYC
- Austin
Work Type
- Full-time
- Remote
- Hybrid
Experience Level
- 4+ years
Benefits
- Competitive salary
- Stock option equity packages
- 4 Medical Plans (including 100% covered option)
- Dental Insurance
- Vision Insurance
- Learning & Growth stipend
- Flexible long-term work options
- Free lunch provided in the office (NYC & Austin)
- Unlimited PTO
- IRL / In-Person retreats
About the Company
- Trunk Tools is the leading AI company revolutionizing the construction industry.
- They have raised $40M in Series B funding led by Insight Partners, with a total of $70M raised from investors like Redpoint and Innovation Endeavors.
- Their mission is to build the future of construction through intelligent automation, transforming analog processes with embedded AI.
- Founded by Stanford and MIT alumni with experience in delivering software to over 140,000 field professionals.
- The company is scaling rapidly, with over 100 employees (50+ engineers), and is entering a period of hypergrowth.
- They are launching production-ready AI agents for document processing, Q&A, and core operational workflows.
Equal Opportunity
- As an equal-opportunity employer, Trunk Tools is committed to building an inclusive environment where employees can be themselves.
- They evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class.