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About the Role

The Texas Division of Emergency Management (TDEM) is seeking a Media and Communications Officer to develop and implement a cohesive media and communications strategy. This role involves overseeing content development, serving as the agency's press officer, responding to media inquiries, drafting press releases, and managing crisis communications. The position also acts as a liaison to public information officers and collaborates with state agency communications teams.

Responsibilities

Develop a cohesive communications strategy in collaboration with the Section Chief, Media and Communications, the Media and Communications Division Staff, and Executive Management.
Collaborate with TDEM Media and Communications staff to address internal and external communications objectives and strategies, including disaster-specific public information campaigns, materials, and agency initiatives.
Respond to media inquiries, provide on camera interviews with media outlets, coordinate press conferences, and draft and distribute press releases, including speeches for executive staff.
Help manage a joint information center during declared disasters in partnership with state emergency management council agency communication directors.
Maximize existing and new communication assets and channels (i.e. website, marketing collateral, social media, etc.) and maintain and update these channels.
Develop, establish, and implement goals and objectives consistent with the agency’s strategic plan.
Provide preemptive planning and crisis communications management.
Maintain quality control of all information released on behalf of the agency.
Perform other duties as assigned.

Requirements

Bachelor’s degree in communications or equivalent combination of education and experience.
Five (5) years of related experience.
Additional work experience may be substituted for education requirements on a year-for-year basis.
A completed advanced degree in an applicable field may be substituted in lieu of work experience.
Must possess a valid Texas driver’s license or ability to obtain one at hire.
Complete and obtain certification in IS-100, IS-200, IS-700, IS-800 and Professional Development Series or Emergency Management Professionals Program Basic Academy FEMA courses within twelve (12) months of employment.
Availability for after-hour, holiday and weekend work is required.
May be required to travel in- or out-of-state by vehicle or other mode of transportation, sometimes overnight or for extended periods.
Security-sensitive position requiring criminal history investigation.

Skills

Knowledge of local, state, and federal laws and regulations relevant to program areas.
Knowledge of the principles and practices of public administration and management.
Extensive knowledge of all areas of the agency.
Skill in establishing plans and setting objectives and goals that support an overall communications strategy.
Experience working as a public information officer.
Excellent leadership and management skills.
Exceptional interpersonal skills.
Superior critical thinking and analytical skills.
Strong written and verbal communication skills.
Ability to perform compelling presentations.
Ability to effectively engage in all forms of media and communications activities, including social media content creation.
Ability to direct and organize program activities.
Ability to establish program goals and objectives that support the strategic plan.
Ability to identify problems, evaluate alternatives, and implement effective solutions.
Ability to develop and evaluate policies and procedures.
Ability to prepare reports.
Ability to communicate effectively.
Ability to plan, assign, and supervise the work of others.
Ability to handle confidential material with discretion.
Ability to organize effectively.
Ability to work independently and adjust to daily changing demands.
Knowledge of multimedia communications management and content production.
Strong writing, editing and interpersonal skills.
Strong organizational skills.
Strong and effective communication skills.
Proficiency in MS Office applications to include Word, Excel, PowerPoint and Outlook.
Skill in handling multiple tasks and prioritizing.
Ability to work with frequent interruptions and changes in priorities.
Ability to multi-task.
Ability to anticipate and identify issues and problem solve.
Ability to work extended or non-traditional hours such as evenings, weekends, special events, etc.
Ability to communicate with tact and diplomacy.
Ability to prioritize tasks and meet strict timelines.
Ability to train others.
Ability to establish and maintain good working relationships with external stakeholders, the press, and the public.
Outstanding interpersonal skills with a demonstrated ability to work in an open, respectful, collaborative environment.
Ability to cultivate a network of multiple stakeholders.
Possesses strong organizational abilities and is highly detail oriented.
Ability to translate strategic thinking into action.
Ability to handle sensitive and confidential information and situations.
Adhere to applicable laws/statutes/policies related to access, maintenance, and dissemination of information.

Location

Austin, Texas

Work Type

On-site
Staff
Full-time

Experience Level

Five (5) years of related experience

Education Level

Bachelor’s degree in communications or equivalent combination of education and experience.

Salary/Compensations

$80,000.04 - $94,500.00 Annually

About the Company

The Texas Division of Emergency Management (TDEM) is an emergency response entity.

Equal Opportunity

Equal Opportunity/Veterans/Disability Employer.