Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Warehouse Supervisor role.

Rezi rewrites your resume against Shop LC's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Warehouse Supervisor posting at Shop LC — free, in seconds.

About the Role

Shop LC is seeking a Warehouse Supervisor to oversee daily operations of the outbound department, ensuring efficient processing of customer orders through picking, packing, staging, and shipping. This role involves leading a team, maintaining productivity standards, and fostering a safe work environment, reporting directly to the Director of Warehouse Operations.

Responsibilities

Deliver one-to-one meetings and prepare and deliver mid-year and year-end performance evaluations.
Supervise and direct outbound warehouse operations, including picking, packing, staging, and shipping activities.
Maintain department standards for productivity, accuracy, quality, and customer satisfaction.
Plan and distribute daily workloads to outbound associates to meet shipping deadlines.
Monitor order flow and shipping priorities to ensure on-time customer deliveries.
Identify operational bottlenecks and implement corrective actions to improve efficiency.
Train, coach, and develop team members on warehouse procedures, safety standards, and performance expectations.
Ensure accurate order fulfillment and compliance with company quality standards.
Monitor labor utilization and staffing needs to support business demands.
Partner with Inventory Control, Receiving, and other departments to resolve shipping discrepancies.
Enforce company safety policies and maintain a safe working environment.
Conduct routine audits to ensure compliance with shipping procedures and operational standards.
Perform required administrative tasks, including reporting, attendance tracking, and productivity monitoring.
Assist with troubleshooting warehouse systems, equipment, and process-related issues.
Promote continuous improvement initiatives and identify opportunities to enhance outbound operations.
Perform as a cooperative team member in all aspects of warehouse operations.
Comply with company policies and procedures.
Perform all other duties assigned by manager.

Requirements

Three or more years of warehouse, distribution, or fulfillment experience, with at least one year in a leadership or supervisory role.
Knowledge of outbound shipping operations, order fulfillment processes, and inventory control practices.
Strong leadership skills with the ability to motivate, coach, and develop employees.
Experience managing productivity, quality, and performance metrics in a fast-paced environment.
Strong verbal and written communication skills with the ability to communicate effectively across all levels of the organization.
Intermediate experience with Microsoft Office applications, including Outlook, Excel, and Word.
Experience using Warehouse Management Systems (WMS) and shipping software.
Strong analytical, problem-solving, and decision-making skills.
Ability to prioritize multiple tasks and adapt to changing business needs.
Demonstrated commitment to safety, quality, and operational excellence.
Personable, enthusiastic, ambitious, team-oriented, and able to lead by example.
Must be able to speak, read, and write English.

Skills

Leadership
Coaching
Employee Development
Productivity Management
Quality Management
Performance Metrics Management
Verbal Communication
Written Communication
Microsoft Office Suite (Outlook, Excel, Word)
Warehouse Management Systems (WMS)
Shipping Software
Analytical Skills
Problem-Solving
Decision-Making
Prioritization
Adaptability
Safety Compliance
Operational Excellence

Location

Austin, TX, US
100 Michael Angelo Way, Suite 300, Austin, Texas 78728

Work Type

Full Time
Onsite

Experience Level

At least one year in a leadership or supervisory role
Three or more years of warehouse, distribution, or fulfillment experience

Salary/Compensations

$27.00 (USD) Hourly

About the Company

Shop LC is an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas.
They sell products through TV, website, apps, marketplaces, and social media.
Shop LC is the US retailing unit and a subsidiary of Vaibhav Global Limited (VGL), a vertically integrated company founded 35 years ago.
VGL Group operates retailing units in the UK (Shop TJC) and Germany (Shop LC, Germany), shipping approximately 50,000 products daily across these regions.
VGL Group has offices globally in India, China, Indonesia, and Thailand.
The company is committed to supporting its community and protecting the environment with the purpose of Delivering Joy.
Through the 'Your Purchase Feeds…' program, they donate one nutritious meal for each item sold to school children in India, the US, and the UK, having provided over 40 million meals to date with a mission to distribute one million meals daily by 2031.
They are committed to protecting the environment by reducing their carbon footprint and aiming for net zero by 2032, with offices in India running on solar power and business units working towards LEED certification.
The company operates by core values: Teamwork, Honesty, Commitment, Passion, and Positive Attitude.