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About the Role
This newly created role supports the launch and growth of a specialist Life reinsurance broking venture. The Operations Manager will build and maintain the operating framework for efficient transaction processing from opportunity through administration, coordinating across various departments and external parties.
Responsibilities
- Build and maintain the operating framework for efficient transaction processing.
- Coordinate activity across Legal, Compliance and Risk, Client Administration, Analytics, and client and reinsurer counterparties.
- Define process timetables, clarify responsibilities, track approvals, and maintain status reporting for live opportunities.
- Strengthen operational discipline across onboarding, documentation, and governance.
- Coordinate client, reinsurer, and transaction onboarding requirements.
- Maintain auditable records of approvals, market lists, confidentiality arrangements, data-room access, conflicts checks, and compliance sign-offs.
- Ensure jurisdictional, regulatory, and internal process requirements are captured in practical checklists and operating procedures.
Requirements
- Experience in insurance, reinsurance, financial services operations, transaction support, programme management, client administration, or a related regulated environment.
- Strong organizational skills with the ability to manage multiple workstreams, deadlines, documents, and stakeholders simultaneously.
- High level of attention to detail.
- Understanding of confidentiality, data protection, compliance, and controlled information-sharing requirements.
- Confidence working with senior stakeholders, technical specialists, clients, reinsurers, and external advisers.
- Clear written and verbal communication skills.
- Practical judgment.
- Willingness to help build scalable processes in a new and evolving business.
Skills
- Organizational skills
- Attention to detail
- Confidentiality management
- Data protection awareness
- Compliance understanding
- Controlled information-sharing
- Stakeholder management
- Written communication
- Verbal communication
- Process building
- Reinsurance placement support
- Treaty administration support
- Broking operations support
- Actuarial consulting project support
- Capital-related insurance transaction support
- Life insurance products familiarity
- Reinsurance structures familiarity
- Bordereaux familiarity
- Claims administration familiarity
- Treaty documentation familiarity
- Reinsurer due-diligence process familiarity
- International projects familiarity
- Operating procedure design familiarity
- Proactiveness
- Commercial awareness
- Discretion with confidential information
- Ability to impose structure on ambiguity
About the Company
- Willis Re combines specialist broking with analytics, modeling, and research to help insurers optimize risk transfer, strengthen balance sheets, and achieve sustainable growth.
- The approach is relationship-driven, transparent, and outcome-focused.
- Willis Re focuses on delivering cutting-edge analytical solutions for informed decision-making in risk selection, portfolio optimization, and capital management.
- The launch of Willis Re offers a strategic advantage by being unhindered by legacy, leveraging data, statistical models, and advanced technologies with expertise to deliver efficient and effective reinsurance outcomes.
- Willis Re is positioned to build an analytically driven business focused on creating future-led and forward-thinking solutions for the reinsurance industry.
- Willis Re will leverage technical expertise from WTW’s Insurance Consulting & Technology business, including advanced modeling and analytical capabilities.
- Willis Re will also leverage WTW’s Research Network, an award-winning business supporting science to improve risk understanding and quantification.
Equal Opportunity
- Willis Re is committed to embracing a diverse, inclusive, and flexible work environment.
- We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories.
- If you have a need that requires accommodation, please email us at talentacquisition@willisre.com