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About the Role
The HOME Community Support Specialist will work as part of a multidisciplinary team providing services to individuals struggling with homelessness or housing instability, as well as co-occurring medical and behavioral health challenges. This role supports shared knowledge of and connection to community resources, skill-building development, navigating complex systems, and collaboration with other providers and informal supports for a shared caseload.
Responsibilities
- Engage with individuals in the community (e.g., homes, shelters, DSS office, community agencies, public spaces) to provide support to those experiencing housing instability or homelessness due to behavioral health challenges and skills deficits.
- Provide case management support including navigating insurance benefits, referral to community resources and appropriate follow-up, assisting with transportation, advocacy, and empowerment.
- Offer skill-building opportunities and modeling activities of daily living.
- Collaborate with team members (e.g., clinicians, case managers, housing navigators) to ensure continuity of care.
- Assist clients in identifying personal goals, building motivation, and navigating resources (e.g., housing, healthcare, benefits, recovery services).
- Accompany clients to appointments and community resources as needed.
- Participate in team meetings, case conferences, and supervision to support collaboration and professional development.
- Document all services provided in the electronic health record.
- Perform other duties as assigned.
Requirements
- Associate’s degree required in a relevant field of study (e.g., social work, psychology, human services, rehabilitation, education, community mental health, sociology, or other human services field).
- Bachelor's degree preferred.
- 6-12 months of experience working in human services, direct care, or working closely with individuals with mental health disorders highly preferred.
- Individuals with lived experience encouraged to apply.
- Bilingual (English/Spanish) is a plus.
- Must have a valid Driver's License and a satisfactory driving record.
- Obtain and maintain current New York State Defensive Driving certification within 30 days of hire.
- Basic computer knowledge: typing, communication tools, scheduling tools, and web browsers.
- Proficiency in Microsoft Office suite and database management systems.
- Fluency in English (Reading, Writing, Speaking).
- Must be cleared and maintain clearance by applicable regulatory clearances as required.
- Legally eligible to work in the United States without sponsorship.
Skills
- Knowledge of behavioral diagnoses and symptomatology.
- Familiarity with community resources.
- Effective client engagement skills.
- Ability to work independently and efficiently.
- Proficiency in using Electronic Health Record systems.
- Practice in a recovery-oriented, person-centered methodology.
- Basic computer knowledge: typing, communication tools, scheduling tools and web browsers.
- Proficiency in Microsoft Office suite and database management systems.
- Fluency in English (Reading, Writing, Speaking).
Location
- Valley Cottage, NY
Work Type
- Hybrid
- Full-Time
Experience Level
- 6-12 months of experience working in human services, direct care, or working closely with individuals with mental health disorders highly preferred.
Education Level
- Associate's degree required
- Bachelor's degree preferred
Salary/Compensations
- $47,000-$52,000
About the Company
- Greater Mental Health of New York is an equal opportunity employer.
- Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
- To request a reasonable accommodation, contact the Human Resources Department.