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About the Role
New Horizon Youth Centre provides essential services to young people experiencing homelessness. This role supports the Youth Work Team in delivering a range of services, including life skills, education, and activities, with a specific focus on supporting young women with complex needs.
Responsibilities
- Contribute to the daily running of the day centre, delivering a holistic and trauma-informed service.
- Support the delivery and development of an engaging life skills programme.
- Lead on the delivery of services for young women, including facilitating the Women's and Non-Binary Space and managing casework.
- Develop and maintain relationships with external agencies, particularly in the VAWG sector, to enhance workshop and activity offerings.
- Complete initial registrations, assessments, and action plans for young people.
- Provide advocacy, advice, and guidance, referring young people to appropriate services.
- Ensure the Women's Work programme meets required standards.
- Adhere to risk management and safeguarding procedures.
- Contribute to the daily running of the drop-in centre, including attending Handovers and addressing health and safety.
- Attend reflective practice, staff meetings, and team meetings.
- Share best practice with internal and external stakeholders.
- Seek and respond to opportunities with specialists and agencies for resources, funding, or services.
- Promote and represent NHYC at relevant forums, meetings, and events.
- Maintain accurate and useful information in various formats for service delivery and evaluation.
- Record all contacts with young people and maintain up-to-date files and recording systems.
- Input and extract information from monitoring systems, accounting, and database systems.
- Utilize software for report production.
- Be self-servicing in day-to-day administration and follow team and NHYC administrative procedures.
- Review and evaluate own performance, identifying areas for improvement.
- Continuously review working practices based on young people's feedback and best practices.
- Identify own learning and development needs and opportunities.
- Contribute positively to the development of teams, services, and NHYC.
- Cover for other team members as necessary.
- Follow NHYC's policies, procedures, and performance expectations.
- Undertake other duties compatible with the role as required.
Requirements
- Experience working with young people and/or young women in a relevant setting.
- Ability to work effectively with young people facing homelessness or similar vulnerable groups.
- Experience planning and facilitating engaging 1-1 and group sessions.
- Experience managing a caseload of young people with multiple disadvantages.
- Good working knowledge and understanding of the Violence Against Women and Girls (VAWG) sector.
- Understanding of young people's behaviour, particularly young women's, in a trauma-informed way.
- Experience creating and maintaining external partnerships.
- Ability to multitask in a pressured environment.
- Working knowledge of and commitment to Equality, Diversity, and Inclusion.
- Experience and knowledge of safeguarding policy and procedures for children and vulnerable adults.
- Experience using IT systems, including databases.
Skills
- Trauma-informed practice
- Casework management
- Risk assessment
- Safety planning
- Safeguarding referrals
- Advocacy
- External referrals
- Signposting
- Partnership development
- Communication
- IT systems proficiency
- Database management
Location
- New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR
Work Type
- Permanent
- Full-time
Experience Level
- Minimum 3 days per week onsite presence required
Education Level
- Youth work qualification (desirable)
- IDVA qualification (desirable)
Salary/Compensations
- Starting salary £32,136.00
- Salary scale: AP26 – AP30 (£32,136.00-£35,778.00)
About the Company
- New Horizon Youth Centre runs a busy day centre providing basic needs to young people experiencing homelessness.
- The centre is open from 10:00 am to 4:00 pm daily, offering breakfast, lunch, clothes, toiletries, showers, laundry facilities, and Wi-Fi.
Equal Opportunity
- Committed to trans-inclusive, gender-affirming practice throughout our service.