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About the Role
RL Controls is hiring Field Service Technicians to install, test, troubleshoot, and service onboard video surveillance and low voltage systems used on buses and trains in the NYC area. Both developing and experienced candidates are welcome.
Responsibilities
- Install, troubleshoot, and service onboard surveillance/electronic systems per manufacturer and project requirements.
- Perform low voltage wiring, equipment connections, harness/assembly work, and bench repairs.
- Support functional testing, pilot installations, and system commissioning.
- Complete service tickets, equipment return (RMA) records, and daily/weekly progress reports.
- Track and distribute tools, materials, and equipment; package and document equipment returns.
- Follow site safety requirements and use appropriate PPE in transit/customer facilities.
- Communicate progress and technical issues to project leads and supervisors; escalate problems promptly.
- Mentor junior staff and coordinate assigned field activities (for experienced technicians).
Requirements
- High school diploma or GED.
- Hands-on aptitude and safe use of hand/power tools.
- Strong communication, organization, reliable attendance, and teamwork.
- Valid driver's license.
- Ability to meet customer background screening requirements.
- Availability for the assigned overnight schedule and changing project needs.
Skills
- CCTV/video surveillance
- Low voltage electrical systems
- Automotive or transit electronics
- Equipment installation
- Troubleshooting
- Repair
- Maintenance
- Basic IP networking knowledge
- Technical training in electrical, electronics, automotive, or networking
Location
- New York City Metropolitan Area
Work Type
- Full-time
- Hourly
- Overnight schedule: Monday–Friday, 6:30 PM–3:30 AM
Experience Level
- Developing candidates welcome
- 3–5 years of relevant experience may qualify for more independent or lead-level assignments
Education Level
- High school diploma or GED
Salary/Compensations
- Competitive salary
Benefits
- Health-dental-vision-life insurance
- Personal time-off
- Holidays
- 401(k)
About the Company
- RL Controls is an EEO Employer and uses E-Verify.
Equal Opportunity
- RLC is an EEO Employer