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About the Role
The Program Director of the Reentry & Healing Hub provides leadership, operational oversight, and program development for a newly established initiative funded by the New York State Division of Criminal Justice Services (DCJS). This role is responsible for launching and building a comprehensive, community-based reentry program serving justice-involved adults, establishing operational infrastructure, service delivery systems, staffing structures, community partnerships, and performance expectations. The position will oversee a multidisciplinary team delivering trauma-informed, evidence-based services and coordinate with community partners to strengthen referral pathways and expand opportunities for successful community reintegration.
Responsibilities
- Direct implementation of participant intake, risk/assessment, service plans, CBI, counseling, workforce readiness, peer mentorship and healing workshops.
- Maintain a coordinated service calendar and assign clear staff responsibility for participant engagement, follow-up and transitions.
- Ensure individualized completion decisions are based on documented progress toward service-plan goals.
- Provide administrative oversight and coordination of multidisciplinary staff, ensuring effective service delivery, professional accountability, and adherence to applicable licensing and professional standards.
- Supervise the Program Coordinator, Licensed Master Social Workers (LMSW), Academic & Career Counselors and Peer Support & Intake Specialist.
- Conduct regular individual and team supervision, performance evaluations, training plans and case coordination meetings.
- Support recruitment, onboarding, staff safety, professional development and culturally responsive practice.
- Oversee participant records, eligibility, DCJS-approved assessments, attendance, case notes, consent forms, service logs and completion documentation.
- Monitor progress toward 75 annual enrollments and 60 completions, plus service and reporting measures in the approved work plan.
- Coordinate required staff distance-learning modules, administrative meetings with referral partners and continuous quality improvement reviews.
- Approve milestone-based participant incentives under the YMCA’s adopted gift card and stipend policy.
- Work with Finance and senior leadership on purchasing, subrecipient deliverables, budget monitoring, reporting and site reviews.
- Coordinate services and deliverables with community partners, including workforce mentorship and expressive-healing activities.
- Build referral relationships with probation, courts, reentry partners, community providers and YMCA programs.
- Identify service gaps and recommend program improvements based on participant feedback and outcome data.
- Follow YMCA policies, professional boundaries, confidentiality requirements and applicable DCJS contract obligations.
- Participate in required training, staff meetings, quality improvement and program activities.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in social work, human services, criminal justice, public administration, psychology, education or related field required.
- At least five years of relevant community-based or human services experience.
- Two years of program supervision or management preferred.
- Experience with justice-involved adults, evidence-based interventions, grants and government contract compliance strongly preferred.
- Strong staff leadership, case management oversight, reporting, budgeting and partnership skills.
- Bilingual English/Spanish skills preferred.
- Ability to use Microsoft Office and secure case management or reporting systems.
- Ability to work in office, group-program and community settings.
- Ability to use a computer and manage multiple priorities.
- Schedule may include occasional evenings or weekends to meet participant and program needs.
Skills
- Trauma-Informed and Culturally Responsive Practice
- Communication and Relationship Building
- Participant-Centered Service and Professional Boundaries
- Documentation, Data Quality and Accountability
- Team Collaboration and Problem Solving
- Cognitive Behavioral Interventions (CBI)
- Trauma-informed supportive counseling
- Individualized case management
- Academic and career development
- Workforce readiness
- Peer mentorship
- Healing-centered programming
- Microsoft Office
- Secure case management or reporting systems
Location
- YMCA - Yonkers, NY
Work Type
- Full Time
- 40 hours per week
Experience Level
- 5 years of relevant community-based or human services experience
- 2 years of program supervision or management preferred
Education Level
- 4 Year Degree
- Master's degree preferred
- Current New York State Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) credential preferred, but not required.
Salary/Compensations
- $66300.00 - $75000.00Salary/year
Benefits
- health insurance
- paid time off
- retirement benefits
- professional development opportunities
About the Company
- At the Y, our work is rooted in three key areas: Achievement - Helping adults build skills, stability and pathways toward lasting success. Relationships - Strengthening trust, mentoring and connections to families and community supports. Belonging - Creating a safe, respectful and welcoming environment for every participant.
- Join the YMCA of Yonkers Reentry & Healing Hub to support justice-involved adults in building stability, opportunity and meaningful community connections. We welcome qualified, mission-driven applicants committed to achievement, relationships and belonging.