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About the Role
Own the Document Quality System that enables AI and engineering teams to produce professional, usable documents. Translate expert judgment about document quality into clear standards, reference documents, rules, and measurable specifications that can be built and tested.
Responsibilities
- Define "good" by writing canonical standards for typography, hierarchy, whitespace, tables, lists, headings, citations, pagination, headers and footers, exhibits, and numbering.
- Build a document taxonomy, defining a distinct formatting grammar for each document family.
- Audit AI output by reviewing generated documents and building a failure taxonomy, classifying defects by type, severity, and root cause, and reporting patterns.
- Create gold-standard documents by producing human-crafted reference documents for each document type, versioned as test fixtures.
- Turn judgment into rules by writing explicit, testable specifications for document structure and behavior.
- Create a Document Quality Score covering structural integrity, visual hierarchy, consistency, readability, template compliance, and editability, working with engineering to make it measurable and automatable.
- Act as the standards owner, adjudicating disputes, reviewing new templates, and representing document quality in product and model-evaluation decisions.
Requirements
- Deep expertise in professional document production (e.g., legal document production, publishing, technical or editorial design, knowledge management) with a track record of setting standards.
- Expert command of Word-style structure including style-linked numbering, multilevel lists, sections, headers and footers, tables of contents and authorities, cross-references, and tracked changes.
- Strong typographic and information-design judgment with the ability to explain the reasoning behind design decisions.
- Sound judgment across professional domains, including familiarity with legal and financial document conventions.
- Experience in a large law firm, legal operations, or legal technology.
- Experience with document automation, template systems, or design systems.
- Familiarity with programmatic document generation (OOXML, PDF) and technical fluency to review output at the file level.
- Prior work evaluating or improving AI-generated content.
Skills
- Typography
- Information Design
- Document Quality Systems
- Document Taxonomy
- AI Output Auditing
- Document Automation
- Template Systems
- Design Systems
- Programmatic Document Generation
- OOXML
Location
- USA
Work Type
- Flexible hours
Experience Level
- Principal
Salary/Compensations
- $95,300 - $158,800
Benefits
- Annual incentive bonus
- Well-being initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Country specific benefits
About the Company
- LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide and is part of RELX, a global provider of information-based analytics and decision tools.
- The company is a leader in deploying AI and advanced technologies to the legal market, prioritizing ethical and powerful generative AI solutions with a flexible, multi-model approach.
- LexisNexis Legal & Professional employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.
- LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics to help customers increase productivity, improve decision-making, achieve better outcomes, and advance the rule of law.
- As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Equal Opportunity
- Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.