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About the Role
Own the strategy, roadmap, and delivery of Radiant’s observability platform and customer-facing telemetry capabilities. This highly technical role focuses on making platform behavior visible, diagnosable, measurable, and actionable for both customers and internal teams.
Responsibilities
- Own the strategy, roadmap, and delivery for Radiant’s observability products and platform capabilities.
- Define the customer and internal experience across metrics, logs, traces, alerts, dashboards, and service health.
- Productize telemetry across compute, GPUs, networking, storage, Kubernetes, and platform services.
- Translate customer and operational needs into clear product requirements, APIs, workflows, and priorities.
- Partner with engineering and SRE on instrumentation, telemetry pipelines, retention, alerting, and observability architecture.
- Improve troubleshooting, root-cause analysis, and incident response through better visibility and diagnostics.
- Define capabilities for customer-facing monitoring, usage visibility, performance insights, and service health.
- Drive integrations with APIs, SDKs, web console, support tooling, and platform services.
- Define success metrics across coverage, reliability, time-to-diagnosis, alert quality, adoption, and platform performance.
Requirements
- Experience owning technical products, observability platforms, cloud infrastructure, developer platforms, or SRE tooling.
- Strong understanding of observability concepts and modern cloud infrastructure.
- Strong technical fluency across telemetry (metrics, logs, traces, events), monitoring (alerting, dashboards, SLOs, SLIs, service health), infrastructure (Data center, GPU, HPS, GPU Fabric, Kubernetes, containers), data platforms (ingestion, aggregation, retention, querying), and APIs & integrations (OpenTelemetry, Prometheus, webhooks, APIs).
- Familiarity with tools such as Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Datadog, Splunk, Elastic, or similar.
- Strong understanding of cardinality, sampling, retention, cost, telemetry quality, and distributed system failure modes.
- Able to balance depth of visibility, usability, performance, and cost.
- Strong prioritization, communication, and stakeholder management skills.
Skills
- Observability mindset
- Product thinking
- Technical fluency
- Customer empathy
- Systems thinking
- Ownership
Experience Level
- Senior/Principal
Benefits
- 25 days of annual leave
- Private medical insurance via Bupa
- Cycle to Work Scheme
- Gympass subscription
- Participation in the company shares program
- Enhanced parental pay & leave
About the Company
- Radiant is redefining how AI infrastructure is built, designing and operating AI-native infrastructure platforms engineered for sovereignty, performance, and scale.
- Radiant was established by Brookfield, a leading global alternative asset manager with over US$1 trillion of assets under management.
- Brookfield's global relationships, investment expertise and access to long-term institutional capital provide Radiant with a differentiated platform.
Equal Opportunity
- We cherish and celebrate diversity so you’ll feel right at home whoever you are and whoever you’re talking to, you treat everyone the same.