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About the Role
Supervise the operations of the Fire Alarm Division, including technical and administrative personnel. Achieve financial and operational goals, ensure high customer satisfaction, and oversee the training and safety procedures for technical staff.
Responsibilities
- Work with management to develop financial and operational goals.
- Ensure the effective operation and efficiency of the Fire Alarm Division personnel.
- Establish productivity goals for technical and administrative staff aligned with division priorities.
- Achieve monthly revenue and cost control goals, addressing any budgetary deficiencies.
- Lead personnel in providing high levels of customer service.
- Ensure technical personnel are highly trained in services, products, and safety.
- Learn and ensure compliance with all applicable industry codes.
- Protect company assets.
- Perform other assigned tasks.
Requirements
- Possess necessary licensing and certification required by National, State, and Local codes.
- Minimum 3-5 years of related fire alarm experience.
- Experience in reading and interpreting blueprints, diagrams, submittals, specifications, program schematics, and operational/product manuals.
- Proficiency with PCs, including MS Excel/Word and iPhone/iPad apps.
- Ability to work in difficult positions, including climbing ladders, scaffolding, and high lift equipment up to 40 feet, and working within ducts, crawl spaces, and above ceilings.
- Willingness to travel out of town, including overnight lodging.
- Demonstrate a high level of customer service.
- Ability to work independently with minimal supervision.
- Possess a valid driver's license and a driving record that meets company requirements.
- Successful completion of a drug test and pre-employment background screening.
- MVR checks are required for all driving positions.
Skills
- NICET or equivalent training from manufacturers or institutions.
- Working knowledge of NFPA 72.
- Strong working knowledge of NFPA codes.
Location
- Austin, Texas
Work Type
- Full-time
Experience Level
- 3-5 years
Benefits
- Competitive compensation
- Weekly pay cycle
- Career advancement opportunities
- Competitive benefits including healthcare, dental, vision, life insurance, paid time off and holidays
- Company-paid short and long-term disability
- Immediately vested 401(k) company match
- Shared Ownership Program for full-time employees
- Exceptional guidance and support from managers
- Collaborative culture & environment
- Robust training opportunities with company reimbursement for licensing
- Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions
About the Company
- Established in 2009, Impact Fire Services is a best-in-class fire protection and life safety company.
- We offer superior customer service and technical expertise, building long-standing relationships with leading businesses.
- We are a full-service fire protection company providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems.
- We are a dynamic team of fire protection professionals, many with NICET and manufacturer certifications.
- Impact Fire has deep experience supporting industries including retail, healthcare, education, and restaurants.
- We operate over 52+ district offices and employ over 2,100 employees across multiple states in the USA.
- We offer career paths in fire and life safety with an employee-focused culture, mentorship, and training from industry experts.
- Our apprenticeship programs provide support and knowledge for career growth.
- We are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property.
- Our cohesive team spirit and customer service-oriented culture are central to our operations.
- We believe every team member plays a critical role in our success.
Equal Opportunity
- Employment with an Equal Opportunity Employer (EOE) including disability/veterans.