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About the Role
Omni Hotels & Resorts is seeking a Full-Time Server for the beautiful new Barton Creek Country Club at Lakeside. This role involves delivering personalized service to members and guests while upholding the prestigious standards of a premier private club. You will experience the distinctive culture of private club life where meaningful connections, attention to detail, and a commitment to excellence set the tone each day.
Responsibilities
- Maintain regular attendance in compliance with Omni standards.
- Maintain high standards of personal appearance and grooming, including proper attire/uniform and name tag.
- Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
- Maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
- Complete station set-up and breakdown/side-work.
- Maintain tabletop items and fold napkins according to specified standards.
- Polish and clean all water glassware in assigned station during each shift.
- Ensure salt and pepper, sugar caddies are full at all times.
- Take food and beverage orders and upsell as often as possible.
- Bus tables whenever needed and dust all tables including legs.
- Be pleasant, smile and greet all members and guests, using surnames when obtained.
- Send orders using MICROS system.
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
- Alert manager immediately if a member or guest has a suggestion, complaint or issue.
- Present accurate check to guest and process payment.
- Maintain cleanliness of the restaurant.
- Assist in the orientation and training of new associates.
- Assist in seating members and guests and answering phones for restaurant and room service as needed.
- Cross train among other food and beverage outlets as needed.
- Maintain knowledge of the resort property.
- Attend department meetings and other required company trainings.
- Perform any other duties as assigned by the restaurant manager.
Requirements
- Minimum age requirement of 18 years.
- Must have and maintain current Texas Food Handlers and TABC certifications.
- Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
- Must be able to work in a fast-paced environment and multi-task.
- Must be able to work flexible shifts including nights, weekends, and holidays.
- Must be able to stand and walk for an extended period of time or for an entire shift.
- Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
Skills
- Customer service
- Menu knowledge
- Beverage knowledge
- Wine service
- Upselling
- Cash handling
- MICROS system
- Communication skills
- Multi-tasking
Location
- Spicewood, TX
Work Type
- Full-Time
- Onsite
Experience Level
- Prior serving and cash handling experience preferred.
Benefits
- Comprehensive training and mentorship programs
About the Company
- Barton Creek Country Club’s success is built on a dedicated, intelligent, and self-motivated team of associates who share a common goal: delivering personalized service to our members and guests while upholding the prestigious standards of a premier private club.
- Associates at Barton Creek Country Club enjoy a dynamic work atmosphere, comprehensive training and mentorship programs, and the pride that comes with representing a club known for its exceptional service and hospitality.
- We embody a culture of respect, gratitude, and empowerment, ensuring that every associate and club member feels valued and supported.
- Omni Hotels & Resorts is proud to announce that we are the highest ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024.
Equal Opportunity
- Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
- Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.