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About the Role
The Cargo Solutions Sales Agent is responsible for developing new business, expanding customer relationships, and driving revenue growth by offering comprehensive logistics and cargo solutions tailored to customers’ transportation and supply chain needs. This position takes a solutions-based approach to selling, leveraging the company’s portfolio of services to create integrated solutions for customers.
Responsibilities
- Identify, prospect, and develop new customers and business opportunities.
- Manage the complete sales cycle from initial prospecting to ongoing account development.
- Develop a thorough understanding of each customer's requirements and recommend solutions.
- Promote and sell the company's complete portfolio of cargo and logistics services.
- Identify opportunities to cross-sell and bundle multiple services.
- Develop and maintain a strong pipeline of qualified sales opportunities.
- Meet or exceed established sales objectives.
- Prepare and present professional sales proposals, quotations, presentations, and customized logistics solutions.
- Work closely with the Pricing and Procurement teams to obtain competitive rates and develop commercially viable proposals.
- Negotiate rates, service terms, and commercial conditions.
- Coordinate with Operations to ensure proposed solutions are operationally feasible and new accounts are transitioned successfully.
- Develop and maintain strong relationships with customers, carriers, agents, vendors, and other strategic business partners.
- Conduct regular customer meetings and business reviews.
- Monitor customer activity, shipment volumes, revenue, profitability, and overall account performance.
- Identify opportunities to recover inactive accounts, increase business from existing customers, and expand the company's share of wallet.
- Maintain accurate and timely records of customer contacts, opportunities, quotations, sales activities, and pipeline status in the company's CRM or designated sales management system.
- Monitor market conditions, competitor activity, customer trends, transportation rates, and industry developments.
- Represent the company professionally at customer meetings, industry events, trade shows, networking activities, and other business development opportunities.
- Collaborate with other sales and business development personnel to identify opportunities where multiple company services can be combined.
- Provide management with regular sales forecasts, pipeline reports, account updates, competitive intelligence, and other commercial information.
- Ensure all sales activities comply with company policies, pricing guidelines, contractual requirements, and applicable transportation and regulatory requirements.
- Perform other related duties and commercial projects as assigned.
Requirements
- Minimum of 3–5 years of sales or business development experience within freight forwarding, air cargo, transportation, logistics, or supply chain services preferred.
- Demonstrated ability to develop new business and manage a B2B sales pipeline.
- Knowledge of air freight, ocean freight, trucking, warehousing, and integrated logistics services.
- Existing relationships within the cargo, freight forwarding, or logistics industry are highly desirable.
- Experience selling multiple transportation services or customized logistics solutions is preferred.
Skills
- Strong consultative and solutions-based selling skills.
- Excellent prospecting, negotiation, presentation, and closing abilities.
- Strong commercial and financial awareness.
- Ability to understand complex customer requirements and translate them into practical logistics solutions.
- Excellent verbal and written communication skills.
- Self-motivated, results-oriented, and comfortable working toward measurable sales targets.
- Strong organizational and time-management abilities.
- Ability to collaborate effectively with Sales, Pricing, Operations, Finance, and other departments.
- Ability to manage multiple customers and opportunities simultaneously in a fast-paced environment.
- Bilingual English/Spanish skills are preferred.
Experience Level
- 3-5 years
Education Level
- Degree in Business Administration, Logistics, Supply Chain Management, International Business, or a related field preferred.