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About the Role
The Workplace Experience Team is dedicated to creating diverse and flexible work environments across Vinted offices, warehouses, and verification centres. This role will empower employees to choose the most suitable working approach tailored to their needs, supporting hybrid working models by integrating essential tools and infrastructure to foster productivity and connection. As Workplace Experience Specialist, you'll run day-to-day operations and facilities across our London sites, support Vinted Go parcel centres across Europe, and help shape future growth through new real estate projects.
Responsibilities
- Fully manage day-to-day facilities operations, ensuring cleanliness and maintaining adequate supplies.
- Oversee office, warehouse and workplace operations, addressing location-specific challenges.
- Manage vendor relationships, including negotiating contracts, fostering partnerships, and driving continuous improvements.
- Collaborate closely with internal teams, including Operations, People, Finance, Legal, IT and others.
- Plan and oversee yearly budgets, monitor spending, and make operational decisions.
- Organise inclusive and engaging events that strengthen workplace culture.
- Contribute to Workplace Experience projects by gathering and analysing data to enhance the employee experience.
- Support the opening of new locations by coordinating setup and ensuring smooth operations.
- Onboard new employees, communicate updates across locations and collect employee feedback.
- Be ready for frequent travel as part of the role.
Requirements
- Have experience in facilities management, workplace experience, or office management.
- Have a strong understanding of vendor management and service provider oversight to ensure high-quality delivery.
- Care deeply about taking ownership of day-to-day operations and driving continuous improvements.
- Comfortable with managing multiple priorities and ad hoc situations in a dynamic office environment.
- Good at time management, detail-oriented execution, and communicating confidently with internal stakeholders across teams.
- Well-versed in event organization and execution.
- Demonstrating a proactive, highly independent work style with a positive, adaptable mindset.
Location
- London
- Europe
Work Type
- Hybrid
Salary/Compensations
- £34,000—£46,000 GBP
Benefits
- Share options programme
- 25 working days of holiday
- Newest MacBook models
- Home office support: IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- Confidential Employee Assistance Program (EAP) for you and your family
- Comprehensive Medical Insurance
- Group Life and Income Protection Insurance
- A matched pension scheme up to a set limit
- Access to a discounted gym membership plan
- Lunch benefit per working day
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- Individual learning budget: €3,000 annually and up to 10 working days over a 2-year period for personal and professional development
About the Company
- Our mission is to make second-hand the first choice. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
- The Vinted Group is made up of three business units: Vinted Marketplace (Europe’s leading platform for second-hand fashion), Vinted Go (enhancing the shipping experience with a vast network of pick-up and drop-off points), and Vinted Pay (dedicated to bringing secure, reliable payments to buyers and sellers across Europe).
- Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.
Equal Opportunity
- We welcome applications from everybody, regardless of your background, identity, or life experiences.
- Job openings come with guides, not checklists. If you’re excited about a role, but don’t identify with every point in the ‘About you’ section, apply anyway – you might still be the perfect match!