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About the Role
The Psychiatric Account Manager is responsible for building relationships with recognized experts, prioritized stakeholders, Community Mental Health Clinics, hospital/institutional systems, and integrated delivery networks (IDNs).
Responsibilities
- Develop and drive relationships with target institutions and community accounts, establishing and maintaining positive relationships with key influencers and decision makers.
- Achieve success in a complex, matrixed selling environment requiring collaboration and cross-functional discipline with partners like Account Partners, Market Access, Medical, Marketing, and Operations.
- Develop strong, collaborative partnerships with field-based colleagues to ensure appropriate cross-functional support for customers and to develop and execute pull-through strategies.
- Identify key influencers and achieve designated customer interaction expectations, focusing on top target customers.
- Utilize data tools, insights, and other informational sources to determine strategies and tactics for business decision-making.
- Demonstrate account-based selling skills, including group presentations, and build relationships in institutions aligned with customer segmentation.
- Plan and organize activities to ensure regular and consistent territory coverage according to a plan of action.
- Deliver clinical brand-specific presentations of product(s) to physicians and other appropriate healthcare professionals.
- Develop deep product and competitor knowledge and understanding of local and regional market trends.
- Manage territory budget to support sales and marketing activities.
- Complete all administrative tasks in a timely manner.
- Execute the company brand strategy and tactics within the assigned geographic area.
- Participate in training and development programs.
- Maintain adherence and compliance with all corporate and industry policies and procedures.
Requirements
- Must live near to territory boundaries.
- Proven track record of success in a high science competitive selling environment.
- Ability to identify key decision makers, develop positive relationships, and foster strong customer dedication.
- Proven track record of success in exceeding results.
- Self-starter, highly motivated to succeed.
- Strong communication, business analytics, and account management skills.
- Ability to work independently or in a team environment.
- Valid driver's license and safe driving record.
Skills
- Psychiatric experience
- Working knowledge of the Schizophrenia field
- CMHC account management
- Hospital/Institutional experience
- Established relationships in the geography
- Knowledge of formulary approval process
- Driving formulary approvals
- Account-based selling skills
- Group presentations
- Business analytics
- Account management skills
- Communication skills
Location
- Buffalo
- Rochester
- Syracuse
- Surrounding areas
Work Type
- Direct selling
Experience Level
- 5+ years of direct selling experience
Education Level
- BA/BS degree required
- Life Sciences preferred