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About the Role
As an Accounts Receivable Coordinator at the JW Marriott Berlin, you will play a key role in managing financial transactions and ensuring accurate allocation of customer payments. This position offers an opportunity to contribute to a luxury hotel environment managed by Marriott International.
Responsibilities
- Monitor bank statements and incoming payments, ensuring correct allocation and posting of customer payments.
- Serve as the point of contact for customers regarding invoices, payments, reminders, and outstanding inquiries.
- Analyze and actively manage outstanding receivables and accounts receivable aging.
- Create, review, and send invoices in compliance with internal guidelines and customer agreements.
- Track the entire invoicing process from down payments and deposits to final payment.
- Maintain and manage accounts receivable, ensuring accurate and audit-compliant documentation.
- Monitor credit limits and update customer data in relevant systems.
- Ensure compliance with all credit and regulatory requirements.
- Perform account reconciliations and monthly closing tasks.
- Prepare analyses and reports related to accounts receivable.
- Initiate and oversee measures to reduce payment arrears and handle bad debt cases.
- Collaborate with various departments to develop existing processes and optimize the invoice-to-cash process.
Requirements
- Completed vocational training in business administration or hospitality, or relevant experience in bookkeeping/accounting.
- Alternatively, a degree in a related field.
- Relevant professional experience in a similar position, ideally in the hospitality industry.
- Analytical thinking skills.
- Knowledge of Opera.
- A warm, authentic, and outgoing personality.
- Excellent communication and presentation skills in German and English.
- Knowledge of an additional foreign language is a plus.
- Flexibility and a strong commitment to quality.
- An organized and structured approach to work with an eye for detail.
Skills
- Bookkeeping
- Accounting
- Accounts Receivable Management
- Invoicing
- Payment Allocation
- Customer Communication
- Financial Analysis
- Reporting
- Opera
Location
- Berlin
Work Type
- Full-time
Experience Level
- Professional experience in a similar position
Education Level
- Vocational training in business administration or hospitality
- Degree in a related field
Salary/Compensations
- Attractive compensation
- Upsell bonus
- Vacation pay and Christmas bonus in accordance with the collective bargaining agreement (Berlin)
Benefits
- Special day off for birthday
- BVG/VBB transit pass coverage or free parking
- Complimentary overnight stay with guest at the hotel, including dinner and breakfast
- Subsidized EGYM Wellpass membership
- 30 days of vacation
- Worldwide travel with employee rates
- Corporate benefits with vouchers
- Online training courses
- Team events
- Free in-house dry cleaning of suits
- Dining options in employee restaurant
About the Company
- JW Marriott Berlin is part of the Marriott International family, located in the heart of Berlin.
- The hotel offers 500 guest rooms and suites, meeting and conference rooms, two restaurants, a bar, and a spa and wellness area.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity.
- JW Marriott is part of Marriott International's luxury portfolio with over 100 properties globally.
- JW Marriott believes associates come first, fostering a community with true camaraderie.
- JW creates opportunities for training, development, recognition, and pursuing passions in a luxury environment.
Equal Opportunity
- Marriott International promotes equal opportunity and values a diverse workforce and an inclusive corporate culture.
- Marriott International does not discriminate against anyone on the basis of disability, prior military service, or any other reason.