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About the Role
The Local Business Manager is responsible for delivering the Metro Bank brand and business model within the store and its local community, by developing relationships with new and existing customers and growing lending and deposits across the local business network.
Responsibilities
- Originate and develop relationships with new and existing business customers to acquire, keep, and grow the deposit and lending portfolio.
- Collaborate internally with colleagues to provide excellent support and services for business customers.
- Organize events for new and existing customers to facilitate networking and showcase Metro Bank's offerings.
- Review new account applications with attention to detail to ensure correct data input, protecting customers and the bank from risk.
- Support and coach store colleagues, in partnership with the Local Director, to deliver exceptional service to business banking customers.
Requirements
- Possess a passion for providing unparalleled service and convenience to customers.
- Ability to work and learn quickly in a fast-paced, fun, and dynamic environment.
- Demonstrate care in performing job duties and exceeding expectations.
- Maintain up-to-date knowledge of local businesses, including key individuals and activities.
- Coach and inspire colleagues to understand business banking and provide excellent customer service.
- Understand job-related risks and their implications for customers, Metro Bank, and stakeholders.
Location
- Kings Road
- Greater London
Work Type
- Hybrid
- Flexible working
Salary/Compensations
- Competitive salary
- Discretionary annual bonus
Benefits
- Generous holiday allowance
- Attractive pension scheme
- Healthcare
- Life assurance
- Colleague discounts
About the Company
- At Metro Bank, we believe the best banking experience starts with people who genuinely care.
- We’re not just delivering banking services - we’re building trust through authentic connections.
- Our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships.
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Equal Opportunity
- Diverse teams really are the best teams.
- We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.
- We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.
- So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl?
- Good luck!