Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Sales Consultant role.

Rezi rewrites your resume against La-Z-Boy's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Sales Consultant posting at La-Z-Boy — free, in seconds.

About the Role

La-Z-Boy is redefining furniture with modern, elevated, and stylish designs. This role offers a chance to leverage natural charm, design eye, and competitive drive into significant income through sales.

Responsibilities

Contribute to store sales goals by selling furniture, accessories, and services.
Promote the Design program and assist the Designer to achieve sales goals.
Consistently execute the La-Z-Boy selling process and provide a favorable customer experience.
Develop and utilize sales skills including approach, rapport building, needs discovery, customized presentations, objection handling, closing, follow-up, and customer service.
Maximize store promotions, marketing initiatives, and grassroots programs.
Maintain strong knowledge of existing and new product lines' features and benefits.
Schedule professional home consultations to present customized room designs, including fabric samples, furniture, tables, and accessory recommendations.
Execute and champion the Design process following established company guidelines.
Support design-related functions in the store.
Provide the highest level of customer service to all current and future customers.
Ensure each customer has an informative and positive experience using good customer service skills and product knowledge.
Effectively use Podium for customer satisfaction and future follow-up.
Make sound business decisions to deliver customer satisfaction and promote a team environment.
Provide support by being responsive to incoming phone calls and emails.
Assist in handling customer issues and/or complaints, providing appropriate solutions and alternatives.
Maintain a positive working relationship with all store employees.
Assist in training, coaching, and developing peers on La-Z-Boy product knowledge and selling process/skills.
Help promote and champion a culture of sales and service.
Assist with maintaining the overall visual appearance of the store, including floor displays, tagging products, accessory catalogs, design center fabrics, floor moves, and general store cleanliness.
Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries.
Complete daily On-Point system logs accurately.
Show a sense of urgency, enthusiasm, and excitement with the store team and customers.
Maintain adequate knowledge of company standards, product knowledge, and internal processes and systems.
Consistently schedule deliveries with customers.
Responsible for opening and closing of the store.

Requirements

High School Diploma or equivalent.
Previous selling experience and ability to close a sale strongly preferred.
Excellent communication, customer service skills, and organizational skills.
Strong interpersonal skills to effectively communicate, build rapport, and positively influence.
Demonstrated persuasion and negotiation skills.
Ability to effectively manage time and conflicting priorities.
Ability to work effectively and productively with others as a team.
Ability to work the schedule and hours dictated by business needs.
Ability to work evenings, weekends, and holidays as required.
Initiative to meet assigned goals, missions, and objectives and motivated to achieve more.
Strong attention to detail.
Proficient in the use of Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to lift and/or carry up to 50 pounds.
Ability to stand for long periods of time.
Nearly continuous use of repetitive hand motions, hearing, and listening.
Often required to sit, walk, bend, and stoop.
Ability to pass background and drug screen.
Candidates must be able to meet the qualifications noted in the company’s Driver Management Program if the role requires travel/driving.

Skills

Sales
Customer Service
Design
Communication
Interpersonal Skills
Persuasion
Negotiation
Time Management
Teamwork
Attention to Detail
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Location

Middletown, NY

Work Type

Full-time
Onsite

Experience Level

Previous selling experience preferred
Bachelor’s degree in Business or a related field preferred

Education Level

High School Diploma or equivalent
Bachelor's degree in Business or a related field preferred

Salary/Compensations

Training Pay: $16 per hour for 2-6 weeks
Average Annual Earning Potential After Training: $35,000 - $55,000+ (inclusive of base, bonus, and commission)
Base Pay: $13/ hour (varies by store location)
Commission: 3% on La-Z-Boy Design Sales and 2% on other sales
Quarterly bonus opportunity of $1,500, based on meeting defined individual sales goals.

Benefits

Health Insurance through Blue Cross/Blue Shield
Optum for Prescriptions In-Network
Dental and Vision Insurance
Paid Vacation
401k with match (up to 6%)
Disability Insurance
Life Insurance and AD&D
Paid Bonding Leave
Paid Training
Health Savings Account
Tuition Reimbursement (up to $5,250 per calendar year)
Employee Assistance Program (Counseling sessions, Financial and legal resources)
9-11 paid holidays each year
Two weeks’ prorated vacation as a new hire
Personal time (non-exempt only) or state mandated sick time

About the Company

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day.
Our employees have the power to change lives, in our homes, work and communities.
We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
La-Z-Boy Incorporated is an industry-leading organization where people are the most important asset, and innovation propels us into the future.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
La-Z-Boy isn’t just comfort anymore — it’s modern, elevated, and unmistakably stylish.
We’ve redefined the way people see furniture.

Equal Opportunity

At La-Z-Boy Incorporated, we're an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.
If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.