Account Executive - Sales
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes · Buffalo, NY, US
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About the Role
The Account Executive - Uniforms works to strategically target potential customers to generate and grow new business in Vestis’s Uniforms Division. The role includes developing relationships with customers, qualifying leads within territory, generating revenue and market share, and meeting sales targets. The incumbent also positions the Company’s value proposition and whole-product solution to the customer to build and enhance strong customer relationships and to become a strong business partner.
Responsibilities
- Develop a customer base by utilizing a systematic business development process to identify new prospects, and cultivate relationships using product materials and cold calling to sell Vestis products and services.
- Develop & qualify leads within territory to drive sales opportunities through lead generation campaigns.
- Proactively initiate action with target customers by finding creative methods to establish and maintain customer engagement.
- Secure a high number of first appointments with target customer’s decision makers.
- Minimize opportunities that move to callback status and ensure the proper prospect funnel ratio is in place at all times.
- Follow through with all selling activities to maximize close ratio.
- Manage target selling & strategic selling.
- Build and enhance strong customer relationships with multiple key decision makers with new customers.
- Identify and build relationships with customers’ key decision makers and other political influencers.
- Conduct presentations to formally communicate current and future customer benefits.
- Ensure 100% customer satisfaction and loyalty by utilizing all resources, tools, and technology provided.
- Proactively address every situation, anticipate possible problems, and work to solve them before they become an issue.
- Conduct a competitive market analysis, including existing territory, customer types, and existing competitive products.
- Prepare informative and interesting presentations, investigate/research possible new prospect customers, monitor existing customers, and competitive intelligence, and manage time and sales results.
- Use the Company’s proprietary sales force automation software to manage daily sales activities.
- Communicate with all appropriate parties in other segments of the Company to ensure effective collaboration and shared sales opportunities.
- Update manager weekly with prospect information and status of movement in the prospecting stages and next action(s).
- Use a scheduling system to ensure effective use of time and to keep customer appointments.
- Ensure timely response to internal and external inquiries.
- Work independently & manage territory.
- Adapt to organizational changes as necessary and remain flexible and productive by focusing on sales goals in the midst of change.
- Incorporate the Company’s Guiding Principles (Valuing Relationships, Succeeding through Performance, Thriving on Growth; and Operating with Integrity) to ensure a quality customer experience and organizational awareness of the Company’s values.
- Focus sales efforts in a geographical territory in coordination with leadership from the appropriate manager.
- Individualize a plan for each territory and decide on the proper focus areas for how best to attain sales goals within the Uniforms Division.
- Demonstrate the ability to discern when a strategic pivot is needed.
Requirements
- 18-36 months or more of successful outside business-to-business (B2B) sales experience selling value-added, whole solution products to customers within the consumer goods, service, or other transferable industry.
- Experience with market development concepts (adoption lifecycle, market development checklist, and STP (segmenting / targeting / positioning) based on sustaining products and innovations.
- Experience with Customer Relationship Management Systems - Salesforce preferred.
- Intermediate proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
- At least 21 years of age.
- Documented track record of success in B2B sales (i.e. brag book).
- Previous President’s Club & demonstrated annual quota attainment.
- Valid driver’s license.
- Must have access to an operational motor vehicle.
- The Account Executive – Uniforms position is an outside sales position that requires the incumbent to spend the majority of their time in the field.
- Must be willing to maintain professional/business attire.
- Must be able to do a needs assessment of customer facility & customer sizing which may involve bending.
- Ability to lift up to 10 lbs in order to carry & deploy samples.
Skills
- Superior interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.
- Proven success in developing new business and generating sales leads by managing a territory and selling activities.
- Demonstrated ability in problem solving, crafting a win-win solution (collect data, establish facts, and draw valid conclusions in a timely basis) and negotiation with special emphasis on closing the sale.
- Ability to communicate and work with cross-functional teams and all levels in the organization.
- Results-oriented to ensure delivery of appropriate products and services in an accurate, complete, and timely fashion.
- Excellent presentation skills before both small and large groups.
- A demonstrable capacity to keep abreast of new industry trends and best sales practices and how they would successfully interact with Company products.
- Willingness and ability to work in the field and/or the region’s market center to successfully structure a productive day with little to no supervision.
- Strong self-directed organizational skills to organize time effectively on daily and weekly basis.
- Demonstrated ability to execute on a plan and drive results.
- Ability to maintain and upgrade individual skills set, per market, through continuous learning and market awareness.
- Prospecting
- Cold calling
- Setting appointments
- Presenting programs & solutions
- Meeting a sales quota
- Developing relationships with customers
- Qualifying leads
- Generating revenue
- Market share
- Meeting sales targets
- Positioning value proposition
- Business and market sense
- Competitive market analysis
- Competitive intelligence
- Sales-related research
- Persuasion
- Closing skills
- Phone-blocking/phone-calling/door-knocking
- Customer satisfaction
- Customer loyalty
- Problem solving
- Negotiation
- CRM & other sales Technology (i.e. Salesforce, LinkedIn Navigator)
- Microsoft Office (Word, Excel, PowerPoint, Outlook, Internet, and proprietary software)
- Time management
Location
- Buffalo, NY
Work Type
- Outside sales
- Field
Experience Level
- 18-36 months of sales experience
- Entry level
Education Level
- Bachelor’s degree in Sales, Marketing, or a related field preferred
Salary/Compensations
- $65,000 to $70,000
- Bonus or commission
Benefits
- Additional compensation may include a bonus or commission.
About the Company
- Vestis® provides uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most.
- Vestis® is the second largest provider in the industry with over 300,000 customer locations and approximately 20,000 teammates across North America.
- Vestis® is a leader in the B2B uniform and workplace supplies category.
- Vestis® provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets.
- The Company’s comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more.
Equal Opportunity
- Vestis® is an equal-opportunity workplace and is an affirmative action employer.
- We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
- This employer is required to notify all applicants of their rights pursuant to federal employment laws.
- For further information, please review the Know Your Rights notice from the Department of Labor.
- Consistent with Vestis and Canadian Linen’s commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship.
- To request a reasonable accommodation for this purpose, please call 1-833-901-8823 or email us at accessibility@vestis.com.
- Please note that this phone number is to be used solely to request an accommodation with respect to the online application process.
- Reasonable accommodation requests are considered on a case-by-case basis.