Client Support Associate at Jackson Hewitt - ACC | Cheektowaga, NY, US | Rezi

Client Support Associate at Jackson Hewitt - ACC

Client Support Associate

Jackson Hewitt - ACC · Cheektowaga, NY, US

3 weeks ago

Client Support Associate

Jackson Hewitt - ACC · Cheektowaga, NY, US

25 days ago
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About the Role

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

Responsibilities

  • Actively engage with clients
  • Confirm appointments
  • Follow up with past and potential clients
  • Distribute marketing materials
  • Keep clients engaged during wait times

Requirements

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience is preferred, but not required
  • Willingness to learn and grow in a customer-focused role

Skills

  • Communication skills
  • Customer service
  • Sales

Work Type

  • Full-time
  • Part-time

Experience Level

  • No matter your work background or experience level, we welcome you to apply!

Salary/Compensations

  • Competitive salary

Benefits

  • Earned Wage Access
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Work Lotto (Win money for logged shifts)
  • Low-cost benefits (healthcare, dental & vision)
  • Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
  • Referral bonus opportunities are available for referring qualified candidates
  • Free continuing tax education
  • Opportunities for advancement within the organization
  • Employee referral program
  • Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
  • 401k with Company Match (eligible to participate after working the first 1,000 hours)

About the Company

  • We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills.
  • If you enjoy building strong relationships with clients, then look no further and apply today!
  • If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!