Client Support Associate at Jackson Hewitt - ACK | Central Square, NY, US | Rezi

Client Support Associate at Jackson Hewitt - ACK

Client Support Associate

Jackson Hewitt - ACK · Central Square, NY, US

3 weeks ago

Client Support Associate

Jackson Hewitt - ACK · Central Square, NY, US

25 days ago
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About the Role

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

Responsibilities

  • Actively engage with clients
  • Confirm appointments
  • Follow up with past and potential clients
  • Distribute marketing materials
  • Keep clients engaged during wait times

Requirements

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience is preferred, but not required
  • Willingness to learn and grow in a customer-focused role

Skills

  • Communication skills
  • Customer service
  • Sales

Work Type

  • Full-time
  • Part-time

Experience Level

  • No matter your work background or experience level, we welcome you to apply!

Benefits

  • Earned Wage Access
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Work Lotto
  • Low-cost benefits (healthcare, dental & vision)
  • Teladoc
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
  • Referral bonus opportunities
  • Free continuing tax education
  • Employee referral program
  • Medical & Prescription benefit option
  • 401k with Company Match

About the Company

  • We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!