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About the Role
Giant Tiger is seeking friendly, motivated individuals to join our team as a Head Cashier. This role is crucial in ensuring a positive customer experience and maintaining efficient checkout operations.
Responsibilities
- Ensuring a high level of customer service
- Training cashiers on point of sale, customer service, and checkout procedures
- Ordering and replenishing checkout merchandise, including tobacco and lottery
- Opening and closing the store on a rotating basis
- Ensuring compliance with all checkout policies daily
- Ensuring health and safety policies and guidelines are followed
- Maintaining a clean and organized checkout work area
- Following loss prevention best practices
- Ensuring compliance with all policies when selling tobacco and lottery
- Resolving customer complaints quickly and professionally
Requirements
- Minimum of 1 year experience in a retail environment
- Supervisory experience is an asset
- Ability to stand and/or walk for extended periods
- Ability to bend, twist, and squat
- Ability to lift and/or move up to 18 kg (40 lbs.)
- Ability to perform tasks involving firm grasping
- Ability to perform repetitive tasks requiring a range of hand motions
- Ability to reach above shoulder height and below waist level
- Ability to operate equipment, including using a ladder
- Must be legally authorized to work in Canada and maintain authorization for the duration of employment
Skills
- Effective communication skills
- Interpersonal skills
- Organizational skills
- Excellent customer service skills
- Attention to detail
Location
- 50 North Centre Road, London, Ontario, N5X 3W1
Work Type
- Part-Time
Experience Level
- Minimum of 1 year experience in a retail environment
Salary/Compensations
- $19.45 per hour
Benefits
- Competitive compensation
- Annual bonus opportunity (3% based on store performance)
- Access to flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work)
- Annual paid time off, including personal and vacation days
- Career growth opportunities with internal promotion focus
- 20% off children’s, men’s, and ladies’ apparel and footwear
- 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases
About the Company
- Giant Tiger is a Canadian institution with over 60 years of success, focused on helping Canadians save more every day.
- Our mission is driven by our store teams who ensure customers have a great experience and find needed products at the right price.
Equal Opportunity
- Giant Tiger is an equal opportunity employer and is committed to fair employment practices.
- Giant Tiger will provide support and accommodation in its recruitment processes to all applicants.
- Giant Tiger does not sponsor work permits.