Enterprise Delivery Strategist - Restaurant Finance Strategy at Loop AI | NY, US | Rezi

Enterprise Delivery Strategist - Restaurant Finance Strategy at Loop AI

Enterprise Delivery Strategist - Restaurant Finance Strategy

Loop AI · NY, US

3 weeks ago

Enterprise Delivery Strategist - Restaurant Finance Strategy

Loop AI · NY, US

a month ago
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About the Role

As an Enterprise Delivery Strategist, you will be responsible for ensuring value delivery to Loop’s Enterprise customers through our finance product. You will obsess over customer outcomes and optimize key metrics such as time to value, engagement, and overall results for the finance product, Balance. This role involves cross-functional collaboration with Sales/GTM, Product Operations, Product, and Customer Success teams, while owning critical customer value metrics.

Responsibilities

  • Ownership of key customer value metrics
  • Building playbooks for sales and customer support functions
  • Ownership of internal processes across analytics, product surfaces, content, and communications to ensure exceptional customer value delivery
  • Ownership of internal processes for monitoring and improving agentic workflows, including evaluations, system prompts, template creation, and customer-facing agentic workflows
  • Collaboration with GTM/Customer Success teams to own implementation and business roadmaps, considering business and customer needs

Requirements

  • At least 8-12 years of experience in finance, FP&A, or accounting within a direct-to-consumer brand, E-commerce, CPG, hospitality, or restaurant industry
  • Experience as a Senior Financial Controller, Senior Manager, or Director of Finance, managing the lifecycle across accounting, FP&A, and treasury
  • Proven ability to sell products, ideas, projects, or visions
  • Ability to break down complex problems into smaller components and build associated processes and systems
  • Proficiency in thinking about metrics, funnels, and dashboards
  • Demonstrated leadership experience alongside individual contributor roles
  • Ability to understand complex customer/business problem statements from a business perspective, make trade-offs, and build for optimal customer outcomes
  • Demonstration of Loop's cultural values: radical ownership, customer obsession, and a fast-paced problem-solving approach
  • CFA/CPA charter holder
  • Strong desire for personal growth and experience building/deploying next-generation products at scale

Skills

  • Finance
  • FP&A
  • Accounting
  • Sales
  • Problem-solving
  • Metrics analysis
  • Leadership
  • Customer relationship management
  • Process building
  • Product implementation

Location

  • San Francisco
  • New York
  • Tampa
  • India

Work Type

  • Full-time

Experience Level

  • 8-12 years

Education Level

  • CFA/CPA charter holder

Salary/Compensations

  • $150,000 - $200,000

About the Company

  • Loop is an agentic restaurant intelligence software company that automates workflows and delivers intelligence across finance, operations, and marketing for restaurant chains.
  • Loop deploys AI agents built by an in-house team of AI engineers, strategists, and subject matter experts.
  • Loop is one of the fastest-growing restaurant technology companies, powering billions in revenue and serving over 10,000 restaurants within three years.
  • The company's team comprises experienced entrepreneurs, operators, leaders, and AI engineers from top companies like Uber, Google, Amazon, and McKinsey.