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About the Role

The Application Engineer (AE), Level 1 is responsible for targeting and defining product and project design requirements by reviewing plans and specifications. This role develops designs to meet customer and internal production needs, leads the preparation of cost estimates, and provides technical support to sales teams. The AE, Level 1 may also manage pilot and demonstration equipment at project locations in the USA and Canada, requiring operation of mechanical equipment and sample collection.

Responsibilities

Performs other work-related duties as assigned.
Review project correspondence to extract customer requirements, facility process, material requirements, time requirements, tolerances, quality issues, and cost considerations.
Investigate previously completed similar projects.
Review plans, specifications and other customer documentation to develop and prepare cost estimates and a detailed HUBER scope of supply.
Maintain notes and other documentation of design issues.
Maintain design and sales files for each project/customer with complete information and design details.
Maintain up-to-date correspondence as customers change product specifications.
Coordinate design activities with other HUBER team members.
Provide recommendations relative to project approach, good design practices, bill of materials, labor requirements, scheduling, delivery estimates and other cost estimate considerations.
Work with HUBER team members to develop a successful concept that meets the Customer’s need.
Submit pricing and proposal documents for review and approval.
Participate in company quality control by engaging in project handover meetings, manufacturing facility floor walks, and technical progress meetings.
Assist in completing data entries into HUBER Customer Relationship Management (CRM) for each bid and proposal.
Assist Contract Administrator in processing project orders and provide final technical and pricing review before orders are entered.
Answer customer questions regarding HUBER proposals/quotations and support the RSD and independent representatives.
Provide recommendations and observations relative to design issues for existing products.
Maintain up-to-date familiarity with industry and product developments.
Review industry trade literature, and maintain understanding of product introductions, changes, and service policies.
Be comfortable being trained to operate mechanical equipment and confidently demonstrate the product function to potential customers and engineers.
Make constructive suggestions to improve customer service quality from all employees.
Consider the costs associated with bonding in estimates and provide a technical review of any performance bond requirements.

Requirements

Bachelor’s degree in engineering or other technical discipline.
Related work experience in application engineering, inside sales, or other relevant technical support is desired, but not required.
Internships a plus.
Knowledge of wastewater treatment processes an asset.
Exposure to sales, sales management and/or project management in wastewater treatment industry or related field a plus.
Excellent written and oral communication skills.
Excellent organizational and time management skills.
Innate ability to be self-motivated and self-directed.
Strong computer skills.
Knowledge and proficiency with all MS-Office suite applications.
Microsoft Excel will be highly used in this role.
Familiarity with specification and plan review a plus.
Ability to work independently as well as in a team oriented environment.
Ability and desire to learn how to operate mechanical equipment.
High level of integrity and character.
Bias for results and action – getting things done.
Being personally accountable and taking ownership of responsibilities.
Desire to succeed in a competitive environment.
Strong customer service focus.
Team builder instilling trust and respect among colleagues.
Positive, can-do attitude.
Ability to build long-term relationships and trust with customers and project stakeholders.
Ability to help drive team enthusiasm.
Willingness to discuss information about products if onsite for pilot related activities.
Ability to pass a drug test, background check as it relates to the role, and completion of an I-9 form.

Skills

Technical specifications and documentation interpretation
Budgetary, intermediate, and firm costing estimates
Scope development
Equipment sizing
Costing validation
Proposal assembly
Technical support
Hydraulic calculations
Vendor quote review
Drawing coordination
Written and verbal communication
Operating mechanical equipment
Collecting samples
Demonstrating product function
Troubleshooting
Organizational skills
Time management skills
Self-motivation
Self-direction
MS-Office suite proficiency
Microsoft Excel proficiency
Specification and plan review
Independent work
Teamwork
Customer service
Relationship building
Trust building

Location

Denver, NC

Work Type

Full-Time
Office setting
Customer site
Factory floor

Experience Level

Level 1

Education Level

Bachelor’s degree in engineering or other technical discipline

About the Company

HUBER is an E-Verify Employer.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or