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About the Role
Ruchman and Associates, Inc. is seeking an IT Specialist to support the National Coast Guard Museum. This role involves managing museum information technology, gallery systems, theater systems, public-facing connectivity, and digital infrastructure while adhering to Coast Guard cybersecurity and access-control requirements.
Responsibilities
- Monitor and maintain internal and public networks for reliable connectivity.
- Perform approved backup, restoration, and data-protection tasks.
- Process and track authorized account requests, permissions, onboarding, and off-boarding.
- Provide technical support for gallery and theater systems and museum events.
- Ensure digital displays, sensors, and interactive components remain functional.
- Support events with live-streaming configurations, lighting control setups, or AV presentations.
- Manage the visitor portal for a smooth guest experience while maintaining isolation from secure databases.
Requirements
- Bachelor's degree in computer science, Information Technology, or a related field preferred; professional experience and certifications may be considered.
- Three to six years of systems-administration or technical-support experience.
- Experience in a museum, library, gallery, public attraction, or other high-uptime environment is preferred.
- Hands-on experience with VLANs, VPNs, and robust Wi-Fi mesh networks.
- Knowledge of threat mitigation, firewalls, and data encryption.
- Experience managing cloud storage and SaaS platforms.
- Ability to troubleshoot and repair a wide range of hardware.
Skills
- CompTIA A+
- Network+
- Security+
- Cloud certifications (AWS/Azure)
- Google Workspace Administration
- VLANs
- VPNs
- Wi-Fi mesh networks
- Threat mitigation
- Firewalls
- Data encryption
- Cloud storage management
- SaaS platform management
- Hardware troubleshooting and repair
Location
- National Coast Guard Museum
Work Type
- Full-time
Experience Level
- 3-6 years
Education Level
- Bachelor's degree preferred
About the Company
- Ruchman and Associates, Inc. supports the National Coast Guard Museum.