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About the Role
Ruchman and Associates, Inc. is seeking an experienced Program Manager (PM) to lead all contractor-provided staffing and daily operations for the National Coast Guard Museum. The PM serves as the senior on-site manager, overseeing workforce supervision, quality control, scheduling, deliverables, and coordination with Government stakeholders.
Responsibilities
- Direct day-to-day contractor-provided services, including administration, visitor services, volunteer coordination, education support, IT/AV support, exhibit maintenance support, and event support.
- Serve as the key liaison between the Contractor and the Government for contract performance and museum operations support.
- Manage contractor invoicing, staffing costs, performance records, and communications with the CO and COR.
- Recommend contractor procedures and support implementation of Government-approved museum policies.
Requirements
- Seven (7) or more years of progressively responsible leadership experience in a museum, cultural institution, public attraction, or similar nonprofit environment.
- At least three (3) years managing budgets and personnel.
- Deep familiarity with managing personnel and performance management.
- Familiarity with "back-of-house" operations including registration, collections care, exhibition production, and facility management.
- Experience planning and monitoring complex operating budgets and labor expenditures.
- Proficiency in performance management, recruitment, and fostering a diverse and inclusive workplace culture.
- Proven track record of translating a 5-year strategic vision into actionable annual work plans and KPIs.
Skills
- Leadership
- Workforce supervision
- Quality control
- Scheduling
- Deliverables management
- Stakeholder coordination
- Budget management
- Personnel management
- Performance management
- Recruitment
- Strategic planning
- Work plan development
- KPI development
Location
- On-site
Work Type
- Full-time
Experience Level
- 7+ years leadership experience
- 3+ years budget and personnel management
Education Level
- Bachelor's or Master's in Museum Studies, Art History, Business, Public Administration, or related field.
About the Company
- Ruchman and Associates, Inc. is seeking an experienced Program Manager (PM) to lead all contractor-provided staffing and daily operations for the National Coast Guard Museum.