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About the Role

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands to deliver more than 1 billion parcels and letters annually. We are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Responsibilities

Assist in Pre-Brief/De-Brief and complete Driver documentation.
Complete and maintain company documentation.
Communicate with Drivers and Customers via telephone and appropriate company IT Systems.
Perform driver pre-brief or evening de-brief as required.
Control company asset management, including container portal updates, daily container counts, key and scanner controls.
Check SP payments and issue associated daily/monthly reporting.
Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, and ID badge ordering.
Deal with customer queries via Company IT systems.
Comply with all Health and Safety policies and procedures.
Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour whilst on site.

Requirements

A flexible approach to work.
Ability to work effectively as part of a team.
Provide support in resolving problems.
Possess a can-do, right-first-time, and passionate approach.
Administration experience / skills.
Industry knowledge.

Skills

Communication via telephone and IT systems
Documentation completion and maintenance
Asset management
Payment checking and reporting
Filing systems management
Customer query resolution

Location

Work Type

Permanent
40 hours

Salary/Compensations

£26436.80

Benefits

At least 28 days of annual leave (including Bank Holidays).
Career Progression
Access to flexible perks including shopping vouchers, insurance, and healthcare.

About the Company

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations.
With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers.
Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Equal Opportunity

Everyone Belongs at Evri Group.
We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.
As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.
We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so.
Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.
At Evri Group, we're building an environment where everyone can be themselves and thrive.