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About the Role
Design and deliver efficient, customer-focused services that enhance accessibility, sustainability, and quality of living. Play a part in making NSW a better place to work, live, and travel.
Responsibilities
- Design, deliver, and evaluate evidence-based engagement and communications strategies.
- Lead consultation activities.
- Manage issues and risks.
- Coordinate compelling content and storytelling.
- Use insights and data to strengthen participation, transparency, and community confidence.
- Lead inclusive, insight-led engagement and communication activities in a complex, multi-stakeholder, and politically sensitive environment.
- Build trusted relationships across communities, government, industry, and Aboriginal stakeholders to ensure diverse perspectives are heard, considered, and reflected in decision-making.
Requirements
- Strong strategic engagement, communications, stakeholder management, analytical, and relationship-building skills.
- Experience managing diverse stakeholder expectations.
- Experience translating complex technical information.
- Experience delivering meaningful engagement programs.
- Experience supporting project and policy outcomes.
- Experience responding to emerging issues to build trust, transparency, and community confidence.
- Recognized as a credible and influential engagement professional and trusted communicator.
- Skilled at designing and facilitating engagement activities.
- Skilled at creating clear, accessible content that connects with diverse audiences.
- Experienced in building partnerships across government, industry, community, and Aboriginal stakeholders.
Skills
- Strategic engagement
- Communications
- Stakeholder management
- Analytical skills
- Relationship-building
- Consultation
- Issues and risk management
- Content creation
- Storytelling
- Data analysis
- Facilitation
Location
- Sydney - CBD
- Sydney - Macquarie Park
- Sydney - Parramatta
- North Region - Newcastle
- North Region - Grafton
- South Region - Wagga Wagga
- South Region - Wollongong
- West Region - Parkes
- Statewide - negotiable
Work Type
- Permanent
- Temporary Fixed Term
- Hybrid
Benefits
- Flexible work options may be available
About the Company
- Transport for NSW provides a safe, integrated, and efficient transport system.
- We connect people, communities, and industry every day.
Equal Opportunity
- Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.
- Our workforce is as diverse as the community we serve.