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About the Role
This role focuses on making pricing at Spendesk a deliberate, customer-fair product decision, sitting at the intersection of product, finance, and go-to-market. The Product Operations Manager will provide a unified view of pricing impact, a central point for monetization decisions, and establish standards for pricing.
Responsibilities
- Build the measurement framework for revenue, net revenue retention, add-on economics, and discount leakage.
- Develop an allocation rule for the core platform acceptable to both Finance and Product.
- Run the monetization review forum for packaging and pricing decisions, including pre-reads, options, and decision logs.
- Own the annual price increase recommendation process, considering customer relationships and measuring impact.
- Recommend on contract structure, including annual and multi-year agreements.
- Maintain a single source of truth for pricing information, including plans, add-ons, coupons, and migration rules.
- Write requirements for pricing and billing tooling.
- Act as the monetization gatekeeper for new capabilities, assessing pricing readiness and fairness.
- Define and measure monetization metrics for new product launches.
- Inform the Financial Services team on cashback and the AI product team on agent pricing with models and recommendations.
- Recommend against price increases, discounts, or new packages when evidence supports it and defend these recommendations.
Requirements
- 4 to 7 years in product operations, business operations, chief of staff, strategy, or FP&A roles within a B2B SaaS or fintech scale-up.
- Experience building revenue or margin models relied upon by other teams for decision-making.
- Proven ability to influence organizational decisions without direct authority.
- Strong quantitative skills, including advanced proficiency in Sheets and SQL.
- Ability to build defensible cases from imperfect data.
- Fluency with AI tools and demonstrated ability to leverage them for increased speed and quality.
- Possess product instinct, focusing on customer value and earned pricing.
- Commercially grounded understanding of sales and customer comprehension of pricing.
- Ability to decline senior requests with data and ensure decisions stick across departments.
- Exposure to pricing or monetization work is a plus.
- Exposure to fintech or payments economics (interchange, cashback, FX) is a plus.
- Business fluency in English.
- French fluency is a strong plus.
- Entrepreneurial spirit.
Skills
- Pricing strategy
- Monetization
- Product operations
- Business operations
- Chief of Staff functions
- Strategy
- FP&A
- B2B SaaS
- Fintech
- Revenue modeling
- Margin modeling
- Quantitative analysis
- Spreadsheets (Sheets)
- SQL
- AI tools
- Product instinct
- Commercial acumen
- Data analysis
- Communication
- Negotiation
- Payments economics
- Interchange
- Cashback
- FX
Location
- Paris
- London
- Barcelona
Work Type
- On-site
- Remote
- Hybrid
Experience Level
- 4 to 7 years
Benefits
- Flexible on-site and remote policy
- Lunch 60% funded by Spendesk (Swile Card)
- Alan Premium health insurance
- Gymlib pass
- Access to Moka.care for emotional and mental health wellbeing
- Latest Apple equipment
- Office snacks
About the Company
- Spendesk is the AI-powered spend management and procurement platform that transforms company spending.
- It simplifies procurement, payment cards, expense management, invoice processing, and accounting automation.
- Spendesk provides a single, intelligent solution for efficient spending and full visibility/control for finance leaders.
- Trusted by thousands of companies, Spendesk supports over 200,000 users.
- Has offices in the United Kingdom, France, Spain, and Germany.
- Community is at the heart of its mission.
- Spendesk believes people do their best work when given freedom to thrive and grow, with liberation at the core of their operations.
- They empower employees to take ownership, navigate ambiguity, and seize opportunities.
- Spendeskers come from diverse backgrounds (35+ countries) and share traits like being bold, curious, kind, and positive.
Equal Opportunity
- At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated.
- We're building our culture for everyone, with everyone.
- Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome.
- We truly embrace and encourage people from all backgrounds to apply.