School Lettings Assistant/Customer Service Assistant at School Space | GB | Rezi

School Lettings Assistant/Customer Service Assistant at School Space

School Lettings Assistant/Customer Service Assistant

School Space · GB

3 weeks ago

School Lettings Assistant/Customer Service Assistant

School Space · GB

25 days ago
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About the Role

School Space partners with schools to rent out their facilities to the community during evenings and weekends. This role is crucial for ensuring smooth operations, providing excellent customer service, and supporting schools in becoming community hubs.

Responsibilities

  • Open and close assigned local school/s in the evenings and weekends, acting as a key holder and remaining onsite during customer bookings.
  • Provide excellent customer service and communicate school updates to the operations team.
  • Conduct necessary checks and perform cleaning/tidying after bookings.
  • Set up and clear away tables and chairs, including moving exam desk setups as needed.

Requirements

  • Must be able to work weekends most weeks.
  • Must be able to work shifts between 4:30pm and 10:30pm Monday - Friday, and between 7:45am and 10:30pm on Saturdays or Sundays.
  • Must be able to work a maximum of 8-hour shifts.
  • Employment is dependent on a clear enhanced DBS check.

Skills

  • Exceptional customer service
  • Flexible, organised, and timely approach to work
  • Ability to provide feedback
  • Confidence
  • Great communication skills
  • Commitment to a social/community cause

Location

  • Carshalton High School for Girls, West St, Carshalton, SM5 2QX

Work Type

  • Part time
  • Permanent
  • Onsite

Experience Level

  • Evening/weekend work
  • Customer service environment

Salary/Compensations

  • £12.75 per hour

Benefits

  • Pension
  • Annual leave entitlement
  • Flexibility for shift swaps
  • Satisfaction from supporting community groups and schools
  • Access to development opportunities

About the Company

  • School Space exists to create thriving schools at the centre of thriving communities by partnering with schools to rent out their facilities.
  • Core values: Transparency, Positivity, Initiative, Community, Passion, Learning and Ownership.
  • The operation covers over 70+ schools and employs over 200 part-time Community Connectors.

Equal Opportunity

  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.