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About the Role

Markel Law is seeking an Employment Services Advisor / Solicitor for their Employment Law Advice Line on a fixed-term contract. This role supports a specialist Health and Social Care client base, offering practical, commercially focused advice rather than extensive litigation. It provides flexibility, a hybrid working environment, exposure to diverse employment law matters, and a supportive team setting.

Responsibilities

Provide expert telephone-based and email employment law advice to employers in the health and social care sector.
Offer pragmatic, commercially focused employment law advice via telephone.
Advise on disciplinary matters, grievances, dismissals, absence management, performance issues, and employee relations concerns.
Manage a busy and varied caseload of client inquiries.
Respond to client queries within agreed service levels.
Deliver exceptional client service and build trusted relationships.
Collaborate with colleagues within the Employment Advice Line team.
Support other employment teams as business needs dictate.
Maintain accurate electronic records and documentation.

Requirements

Strong employment law experience gained in private practice, an advice line, consultancy, or in-house environment.
Experience advising clients on a broad range of employment law matters.
Excellent communication and stakeholder management skills.
Confidence in delivering advice over the telephone.
A commercial and pragmatic approach to problem-solving.
Ability to manage competing priorities in a fast-paced environment.
Strong client relationship and customer service skills.

Skills

Employment Law
Telephone Advice
Email Advice
Client Relationship Management
Stakeholder Management
Problem-Solving
Customer Service

Location

Croydon
Hybrid

Work Type

Part-time
Fixed-term contract
Hybrid working
Home working

Experience Level

Strong employment law experience

Education Level

Qualified Solicitor status (England & Wales preferred)
Qualification in Scotland or Northern Ireland
Active progression towards legal qualification considered

Salary/Compensations

Good starting salary
5% FTC Completion Bonus

Benefits

Hybrid and flexible working
Supportive and collaborative team environment
Exposure to a specialist and growing client sector
Meaningful, client-facing employment law work
Opportunity to join an established and highly respected legal services business

About the Company

Markel Law is part of Markel, a specialist insurer and professional services business operating internationally.
Our legal and consultancy teams provide expert support to thousands of businesses across the UK, helping them navigate legal, HR and regulatory challenges with confidence.
We are proud of our people-first culture and commitment to flexibility, development and wellbeing.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
We are also happy to consider candidates who are looking for flexible working patterns.