Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Key Account Manager, Enterprise Mixed Market role.
Rezi rewrites your resume against Zinc's job description. Free.
Tailor your resume to this Key Account Manager, Enterprise Mixed Market role.
Rezi rewrites your resume against Zinc's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Key Account Manager, Enterprise Mixed Market posting at Zinc — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Key Account Manager, Enterprise Mixed Market posting at Zinc — free, in seconds.
About the Role
We are hiring a Key Account Manager for our mixed enterprise market portfolio of around 15 accounts, each starting at ARR of £100k+. You will be working with some of our top-level clients, receiving our most white-glove service. This role spans industries such as healthcare, education, finance, professional services, retail, and tech. You will be responsible for retaining clients, building relationships, and carrying full commercial ownership of the portfolio, including renewals, pricing, expansion, and risk management. You will act as the primary point of contact for client issues and proactively identify opportunities. This role is ideal for individuals who have managed accounts with a business owner's mindset.
Responsibilities
- Manage a portfolio of mixed market accounts (starting at £100k+ ARR) with full accountability for retention and NRR growth.
- Lead renewal and expansion conversations end-to-end, including pricing, contract terms, and commercial negotiation.
- Proactively manage account health by tracking leading indicators.
- Build senior stakeholder relationships based on commercial insight and delivery.
- Act as an internal advocate for clients, mobilizing relevant teams (Customer Support, Product, Operations) to drive resolutions.
- Champion the Zinc product with conviction, engaging with client pushback constructively.
- Establish a structured feedback loop from the client portfolio into Product, Customer Support, and leadership.
Requirements
- Treat your portfolio like a business, understanding ARR, renewal dates, risk signals, and expansion opportunities.
- Own client problems internally, bringing together the right people, driving resolution, and keeping the client informed.
- Understand the product well enough to back it, explaining rationale and feeding insights back to product teams.
- Build cases internally when necessary, knowing who to engage and when to push.
- Build client relationships where they contact you first due to your usefulness and business understanding.
- Lead pricing and contract discussions end-to-end, managing procurement pressure.
- Think proactively and run diagnostics before trigger events occur.
Skills
- Commercial ownership
- Internal championing
- Product conviction
- Internal confidence
- Relationship depth
- Commercial negotiation
- Proactive thinking
Location
- Zinc - London
Work Type
- Full Time
Salary/Compensations
- £60,000 / year
- £90,000 OTE
Benefits
- £60,000 base + £30,000 bonus
- 24 days holiday + Bank Holidays + your birthday off
- £1200 annual benefits allowance
- Early finish Fridays (16:00)
- Yearly company retreat abroad
- 30 days to Work from anywhere
- Enhanced Maternity, Paternity, and Adoption Leave
- Statutory pension with NEST
- Zinc shares, issued through the EMI Scheme
- Unlimited access to Spill Therapy
- Company socials, quarterly team socials
- Free Monday lunches
- Nursery workplace benefit scheme
- Option to lease an electric car through Electric Car Scheme
- Celebrated Zinc anniversaries
About the Company
- Zinc builds candidate screening and compliance tools for recruiters and regulated employers.
- Our customers use us to make hiring decisions that are fast, accurate and defensible.