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About the Role
Build a career in Solutions Engineering at V-Nova, supporting projects with major organisations and technology partners. As an Associate Solutions Engineer – Pre-Sales, you’ll help customers understand, evaluate and integrate our solutions, working alongside experienced Solutions Engineers. Projects span video and image workflows, cloud, GPU and emerging AI technologies. You’ll contribute to customer discussions, demonstrations, proof-of-concepts (PoCs) and hands-on testing. This is a customer-facing technical role supporting the sales process, rather than a software development role. You’ll learn through practical work, with mentoring and increasing responsibility as your skills and confidence grow.
Responsibilities
- Join customer discussions to understand their needs and evaluation goals.
- Help shape practical solutions and integration approaches with experienced Solutions Engineers.
- Help prepare demonstrations and build confidence presenting to customers.
- Support PoCs and technical trials; record results and help explain the findings.
- Support system configuration, integration and troubleshooting, with guidance from experienced colleagues.
- Share customer feedback and technical findings with engineering and product teams.
- Build your knowledge across our varied technologies and customer workflows.
- Own agreed tasks and customer follow-ups, and share what you learn.
Requirements
- Interested in a customer-facing technical career and enjoy explaining technology as well as working with it.
- Curious, willing to learn and keen to help customers solve practical problems.
- Ideally, 1–3 years of relevant experience in technical support or another technical role, such as integration, systems engineering or solutions engineering.
- Candidates who demonstrate practical technical ability through placements, academic or personal projects, alongside strong communication skills and a willingness to learn are welcome.
- Previous pre-sales experience is not essential.
- Clear communication: ability to explain technical ideas, listen carefully and ask useful questions.
- Customer or partner experience is welcome, but enthusiasm and aptitude matter.
- A practical technical foundation, with exposure to areas such as video or imaging, cloud, GPUs, XR, AI/ML, networking or SaaS.
- Technical curiosity and the ability to learn matter more than specialist knowledge.
- A proactive, collaborative approach: investigate problems, ask for guidance when needed and follow through on agreed tasks.
- Enjoy explaining technology as much as working with it.
- Desire to grow into a trusted technical adviser helping customers apply V-Nova’s solutions across varied environments.
Skills
- Video or imaging
- Cloud
- GPUs
- XR
- AI/ML
- Networking
- SaaS
- Communication skills
- Technical curiosity
- Ability to learn
Experience Level
- 1-3 years of relevant experience
About the Company
- V-Nova supports projects with major organisations and technology partners across the industries we serve.