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About the Role
As an inside sales consultant, you will act as an expert advisor for our clients, handling calculations and quote preparation for builders, tradespeople, and contractors, and diligently following up on your projects. You will manage customer complaints with care, foster customer relationships with creativity and commitment, and ensure high customer satisfaction. You will collaborate closely with the field sales partner, always keeping sales targets in mind. As a liaison between sales, purchasing, and logistics, you will contribute to project success, with professional and active support from all departments. You will enjoy contributing to the design of our exhibition space and product ranges.
Responsibilities
- Act as an expert advisor for our clients
- Handle calculations and quote preparation for builders, tradespeople, and contractors
- Diligently follow up on projects
- Manage customer complaints with care
- Foster customer relationships with creativity and commitment
- Ensure high customer satisfaction
- Collaborate closely with the field sales partner
- Keep sales targets in mind
- Act as a liaison between sales, purchasing, and logistics
- Contribute to project success
- Contribute to the design of our exhibition space and product ranges
Requirements
- Completed commercial vocational training in wholesale and foreign trade or equivalent training/experience
- Experience in inside or outside sales
- Experience in a medium-sized company environment
- Ideally, a regional network in construction and building materials
- Skilled communicator with customers and suppliers
- Ability to present oneself well and strongly
Skills
- Sales
- Customer Relationship Management
- Quotation Preparation
- Project Management
- Complaint Management
- Teamwork
- Communication
- Presentation Skills
- Construction Materials Knowledge (preferred)
- Sales Administration
Location
- Germany
Work Type
- Full-time
Experience Level
- Professional
Education Level
- Commercial vocational training in wholesale and foreign trade or equivalent
Salary/Compensations
- Tariff group G3/G4 of the collective agreement for wholesale and foreign trade for Berlin
Benefits
- Secure job
- Attractive salary
- 30 days of vacation per year
- Special leave for special occasions
- Work-life balance
- Company bike leasing program
- Capital-forming benefits (vermögenswirksame Leistungen)
- Company-supported company pension plan
- Exclusive employee discounts
- Attractive purchasing discounts at our branches
- Company health programs
- Regular preventive check-ups
- Subsidy for computer glasses
- Comprehensive accident insurance
- Individual, structured, and comprehensive onboarding
- Opportunities for advancement and career development nationwide
- Training and development opportunities through the company's own academy
About the Company
- A successful company
- Economically stable, successful, and value-oriented company
- Nationwide presence
Equal Opportunity
- All individuals are equally welcome
- All genders are considered regardless of grammatical gender used in text