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About the Role
Clear Street's International Electronic Execution Services business is seeking an Electronic Sales Trader & Client Support professional to join their London team. This role involves supporting and developing the electronic client franchise across Equities and Options, acting as a liaison between clients, sales, technology, and engineering teams.
Responsibilities
- Provide real-time support across Clear Street's algorithmic execution platform, handling both technical and functional client queries across equities and listed options.
- Act as the primary liaison between technology, support, and sales teams, fostering a collaborative environment to deliver outstanding client service.
- Identify, triage, and remediate technical issues promptly, coordinating across support, technology, and engineering functions as required.
- Take full ownership of client incidents from initial triage through to resolution, demonstrating proactive problem-solving and effective multi-team coordination.
- Deliver exceptional service to both internal stakeholders and external clients, maintaining clear and timely communication.
- Serve as a knowledgeable resource on FIX protocol, order types, and execution venue connectivity, liaising directly with exchanges, ATS, and other execution venues.
- Support the growth of the electronic business by providing consultative guidance on platform usage, best execution practices, and algorithmic strategy.
Requirements
- Minimum 3 years of professional experience supporting an equity/options algorithmic trading platform in a client-facing role.
- Demonstrable experience in risk management across equities and listed options.
- Strong working knowledge of FIX protocol across both asset classes.
- Solid command of Transaction Cost Analysis (TCA) and fundamental execution quality metrics.
- Options trading experience is an important component of this role.
- Detailed understanding of current European and global market structure, including lit and dark venues, periodic auctions, and.
- Familiarity with Python, AWS, or Snowflake for data querying and analysis.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
Skills
- FIX protocol
- Order types
- Execution venue connectivity
- Python
- AWS
- Snowflake
- Transaction Cost Analysis (TCA)
- Risk management
- Algorithmic trading platform support
- Client support
Location
- London
Work Type
- Onsite (minimum three days per week)
Experience Level
- Minimum 3 years
Benefits
- Competitive compensation packages
- Company equity
- Pension
- Gender neutral parental leave
- Full medical and dental insurance
About the Company
- Clear Street is modernising the brokerage ecosystem, replacing legacy infrastructure with a cloud-native clearing and custody system.
- Their proprietary prime brokerage platform enhances market efficiency while minimising risk, redundancy, and cost.
- The company aims to create a single source-of-truth platform for all asset classes, countries, and currencies.
- Clear Street combines skilled product and engineering talent with finance professionals to build essential tools for fast-paced markets.
- Their mission is to be a global, single-source platform for various investor types across multiple asset classes.
- The Clear Street UK team is expanding their established equities, options, and fixed-income prime brokerage business into a new market.
Equal Opportunity
- We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse in ideas, cultures and experiences.
- We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer.