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About the Role
The Airbnb Hotels organization operates with a start-up spirit inside a much larger company, offering the speed, ownership, and entrepreneurial energy of a small team backed by Airbnb's global brand, reach, and resources. We are building this at scale and are looking for people who want to build it with us.
Responsibilities
- Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
- Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
- Implement strategies to effectively manage and optimize your portfolio of hotels in DACH, from independents and family-run properties to groups and chains.
- Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
- Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
- Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
- Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success, including navigating differing local regulatory and tax requirements across Germany, Austria and Switzerland.
- Acquire comprehensive knowledge of DACH market trends to inform both internal and external stakeholders.
- Understand the technical aspects of software partnerships (including property management systems and channel managers) to offer comprehensive support, ensuring a seamless experience for hosts and guests.
Requirements
- 5+ years of experience in new sales, account management, and partner support.
- Fluent German and English are required.
- Proven track record of being able to effectively work a book of business.
- Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work.
- The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments.
- Proven experience working cross-functionally.
- Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person.
- Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills.
- Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects.
- Based in Berlin, and must be willing to regularly travel to your assigned territory across Germany, Austria and Switzerland. Typical expectation would be once every 4 to 6 weeks.
Skills
- Tech/travel industry experience is a plus.
- Additional European languages are a plus.
- Salesforce experience is a plus.
- Passion for Airbnb, travel, and the sharing economy.
- Being an Airbnb host is a plus.
Location
- Berlin
- Germany
- Austria
- Switzerland
Work Type
- Full-time
- Travel required
Experience Level
- 5+ years of experience
Salary/Compensations
- €71.000—€84.000 EUR
Benefits
- Bonus
- Equity
- Benefits
- Employee Travel Credits
About the Company
- Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
- Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Equal Opportunity
- Airbnb is committed to working with the broadest talent pool possible.
- We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.
- All qualified individuals are encouraged to apply.
- We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.